bswift’s successful creation of an online benefits enrollment/administration system has provided a simple, intuitive, and engaging experience for both employers and their employees. Located in downtown Chicago, bswift offers software and services that streamline benefits, HR and payroll administration for employers and public and private exchanges nationwide. bswift’s state-of-the-art cloud-based technology and outsourcing solutions significantly reduce administrative costs and time-consuming paperwork, making life easier for administrators and millions of consumers who manage their benefits with bswift.
We’re looking for motivated and goal-driven team members who can do what it takes to make a company great. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you love the bswift values of pursue excellence, embrace accountability, deliver superior service, and be a great place to work, we want to hear from you!
bswift is currently seeking a COBRA Analyst to join our growing COBRA and Billing Center of Excellence Team. The COBRA Analyst will mainly be responsible for helping bswift meet and exceed client expectations by supporting consumers on our best-in-class HR software and services.
Responsibilities:
- Conduct testing to discover software enhancements or needs
- Executing on non-automated service delivery processes to satisfy scope requirements
- Import data into system as needed and assist with ad hoc client projects
- Triage client tickets, questions and provide next response time
- Audit system data from various sources and produce reports to provide a summary and details
- Assist call center / client teams through responding to employee cases related to COBRA and Direct Billing
- Resolve any data discrepancies with external vendors
- Perform COBRA tasks to audit notices, troubleshoot issues, work with the client teams as needed to correct discrepancies and ensure compliance timing is met
Required Qualifications:
- 0 - 3 years of professional experience within in analysis and data management role
- Intermediate to advanced proficiency in MS Excel, working knowledge of MS Office products
- Extensive experience with databases, as well as data interpretation and data manipulation
- Knowledge of health care products including HMO, PPO, and Medicare
- Healthcare industry background
Education:
A Bachelor’s Degree from a four-year college or university; or equivalent combination of education and experience.
Standard working hours are 8am-5pm Central Time, unless otherwise stated in the Job Description.
In the spirit of pay transparency, we are excited to share the base salary range for this position is $27.00-$30.00/hour, exclusive of fringe benefits or potential bonuses. If you are hired at bswift, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package!
At bswift, our values are Pursue Excellence, Embrace Accountability, Deliver Superior Service, and Be A Great Place To Work. We pride ourselves on having an engaged, friendly and smart team that goes the extra mile to get the job done right. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth.
bswift was named one of Chicago’s Best and Brightest Companies to Work For® in 2014, 2015, 2016, 2017, 2018, 2019, 2020 and 2021, as well as one of the Nation’s Best and Brightest Companies to Work For® in 2014, 2015, 2016, 2017, 2018, 2019, and 2020.
We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.
If you have what it takes to join our award-winning culture, we’d love to hear from you!
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What We Do
bswift is a Chicago-based technology company that provides benefits administration for employers and exchanges nationwide. We pride ourselves on having a fun, friendly and smart staff that goes the extra mile to get the job done right. The reward is a fun, flexible and creative environment with ample opportunity for growth.
Why Work With Us
We offer the excitement and opportunity of a fast-growing company with the stability of an experienced management team, a blue-chip client base, and a proven track record of success. We're looking for motivated and goal-driven team members who possess the bswift values of higher standards, greater accountability and more fun.
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