The Role
Provides technical support, installs and configures hardware and software, troubleshoots network and account issues, manages service desk tickets, supports Oracle and IS security, administers phones, maintains equipment records, and trains users. Requires familiarity with Windows, Microsoft 365, Entra, VMware, Veeam, AWS, PowerShell, and networking hardware, with after-hours support as needed.
Summary Generated by Built In
Job Summary & ResponsibilitiesEssential Duties & Responsibilities
- Provide technical support to team members
- Perform software and hardware installations
- Set up new devices, including computers, printers, and other office equipment
- Troubleshoot network account issues and perform account maintenance
- Troubleshoot and repair software and hardware issues
- Provide training and assistance for technical issues
- Perform secondary phone administration
- Maintain familiarity with Microsoft Office 365, Windows, and antivirus software
- Provide after-hours support as needed
- Provide technical documentation and training to users
- Manage Oracle support
- Assist with IS security
- Manage Service Desk tickets
- Assist with IS hardware support and installation
- Effective written and verbal communication skills with internal and external contacts
- Strong problem-solving skills to analyze the root cause of software and technical issues
- Strong customer service skills
- Strong Microsoft Office skills
- Basic networking knowledge
- Ability to manage and prioritize workload
- Ability to develop maintenance schedules in consideration of user uptime
- Ability to maintain logs and records of repairs and scheduled maintenance
- Device inventory tracking and replenishment while maintaining budgets
- Familiarity with Windows, O365 Suite, MS Entra Admin Center, networking hardware, VMware, backup storage such as Veeam and AWS, PowerShell, and Oracle E
Bachelor’s degree in Computer Science or a related field
0–2 years of experience
Skills Required
- 0-2 years of experience
- Bachelor's degree in Computer Science or a related field
AISIN Corporation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AISIN Corporation and has not been reviewed or approved by AISIN Corporation.
-
Leave & Time Off Breadth — Paid time off is emphasized via a minimum annual-leave initiative and options to carry forward unused days for illness, caregiving, childbirth, or childcare. Policies in Japan normalize taking time away and provide clear structures for using and accumulating leave.
-
Parental & Family Support — Family support is notably extensive, including childcare leave, reduced working hours through elementary school, caregiving leave, infertility-treatment leave or reduced hours, and family allowances. Childcare facilities at certain locations further reinforce practical support for parents.
-
Flexible Benefits — A cafeteria-style plan lets employees choose from options such as travel, meals, education, childcare, and housing assistance. This is complemented by company housing or dormitories, commuting support, stock ownership, cafeterias, recreation facilities, and wellness programs in Japan.
AISIN Corporation Insights
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
AISIN Corporation is one of the world's top Tier One automotive suppliers, committed to shaping the future of mobility. Operating a global network of over 200 companies, AISIN provides advanced automotive components and systems, including expertise in transmission manufacturing. The company strives to contribute to a sustainable society by creating a safe, connected, and environmentally friendly tomorrow for all.
