Optimization of vessel/voyage utilization on designated services and trades based on commercial guidelines in Coordination and cooperation with Regional Commercial and Operations, Area Commercial Steering, Customer Service/QSC, PTO and TSM.
ResponsibilitiesResponsible for Allocation and Capacity Management on designated Ship Systems / Trades
Daily activity to increase profitability and vessels’ utilization as well as reducing operational costs to the minimum (storages, renomination)
Manage and optimize utilization for the vessel within Region South Europe across all allocation scopes (trades), all Geo Forms for full and MT containers
Liaising with ship planners (own or partner line) on space-related topics and operational restrictions (e.g. draft, ballast & bunker, stack weight, etc)
Liaising with QSCs for CSB-related topics (vessel balancing) as well as PTO topics (e.g. terminal build up, load lists)
Close cooperation with TM Pricing & Steering regarding booking development and respective market situation
Alignment with Area Commercial Steering on market developments
Predicting the voyage utilization
Responsible for special cargo approval applications (e.g. OOG, Flexi tank) to planners/partner lines
Predict booking developments and liaise with TMPS
Responsible for shipment acceptance handling including waitlist handling Prioritization of cargo in case of an overbooking situation based on commercial rules, operational and cost aspects
Cooperation on ad hoc schedule adjustments / optimizations in collaboration with Voyage Control/Fleet Support Center and Regions
Ensure timely communication/coordination of contingency measures taken (rollovers, C&R, omissions) to reduce customers frustration/improve experience.
Support taking decisions to safeguard schedule reliability, while balancing with other main goals, such as utilizations, costs mitigation – finally taking the best decision possible for the company.
Ensure optimal baselines are in place throughout the year, challenge/propose adjustments proactively according to the reality/situation of each service/vessel. Proactively support & take decisions to avoid costs, e.g. reduce rollovers and/or roll in cost-efficient locations, support taking cost-optimal contingency measures.
Challenge CA's adherence, overbooking levels and Others' share, ensure usage of prioritization rulebook.
Operational background and Trade Management or Commercial Steering experience welcome
Comprehensive knowledge about HL applications (FIS, Qlik.) (Advantageous)
Proficient in MS-Office products (Excel, PowerPoint)
Analytical, systematic and efficient way of working
Motivated, proactive and reliable
Willing to take ownership of tasks and responsibility
Team player with strong communication skills
Excellent negotiations skills and assertiveness
Acceptance of flexible working times also on holidays/weekends
Experience in dealing with different stakeholder groups
Ability to develop and implement new concepts and structures
Knowledge about Hapag-Lloyd's global product offering (Network & Partners) (Advantageous)
Skills Required
- Operational background or experience in Trade Management or Commercial Steering
- Knowledge of Hapag-Lloyd applications, including FIS and Qlik
- Proficiency in Microsoft Office products, including Excel and PowerPoint
- Analytical, systematic, and efficient working style
- Motivated, proactive, and reliable approach
- Willingness to take ownership of tasks and responsibility
- Strong communication and teamwork skills
- Excellent negotiation skills and assertiveness
- Willingness to work flexible hours, including holidays and weekends
- Experience working with different stakeholder groups
- Ability to develop and implement new concepts and structures
- Knowledge of Hapag-Lloyd's global product offering, network, and partners
What We Do
With a fleet of 280 modern container ships and a total transport capacity of 2.1 million TEU, Hapag-Lloyd is one of the world’s leading liner shipping companies. In the Liner Shipping segment, the Company has around 13,700 employees and 400 offices in 140 countries. Hapag-Lloyd has a container capacity of 3.1 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 114 liner services worldwide ensure fast and reliable connections between more than 600 ports on all the continents. In the Terminal & Infrastructure segment, Hapag-Lloyd has equity stakes in 20 terminals in Europe, Latin America, the United States, India, and North Africa. Around 2,900 employees are assigned to the Terminal & Infrastructure segment and provide complementary logistics services at selected locations in addition to the terminal activities.
