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The Role
Serve as a technical leader in enterprise pre-sales engagements for major Southeast Asian customers. Build trusted advisor relationships, understand customer challenges, position Atlassian solutions, collaborate with prospects, partners, and sales teams, and drive business and revenue outcomes. The role requires enterprise customer-facing experience, technical fluency, familiarity with software development and deployment, and mandatory English and Mandarin proficiency.
Summary Generated by Built In
Atlassian is seeking a passionate Solutions Engineer to join our dynamic APAC Solutions Engineering team, focusing on our largest South East Asian customers. We are dedicated to being a trusted advisor to our major clients, helping them achieve their full potential with Atlassian. If you're ready to be part of a team that plays a crucial role in the broader GTM strategy, apply today and connect with our friendly Recruitment team.
Our Company's Values Atlassian's core values guide our culture and decision-making:
Our Team's Values
Our Company's Values Atlassian's core values guide our culture and decision-making:
- Open Company, No BS: We promote transparency and honesty in communication.
- Build with Heart and Balance: We create effective products while prioritizing user experience and empathy.
- Don't #@!% the Customer: Customer satisfaction is our top priority; we put customers first with integrity.
- Play, as a Team: Collaboration and teamwork are essential for achieving our goals.
- Be the Change You Seek: We empower individuals to take initiative and drive positive change.
Our Team's Values
- Excellence: Strive to exceed expectations and ensure stakeholders love working with us.
- Team > Individual: We win and lose together, supporting each other and celebrating our successes as a team.
- Intentional Positivity: We move forward with positive intent, assuming the best in those around us.
- Own Your Domain, Your Way: Drive and own your work, making it successful and uniquely yours.
- Be a Technical Leader: Own the technical engagement in pre-sales opportunities, building trusted advisor relationships with customer technical teams.
- Advocate for Atlassian: Understand and position our solutions in the context of customer goals, highlighting our technical differentiators.
- Empathise with Customers: Practice empathy to understand customer pain points and technical challenges.
- Lifelong Learning: Stay updated on changes and continuously discover new ways to enhance your product, technical, and customer knowledge.
- Drive Business Outcomes: Own and drive your business and sales outcomes, helping to achieve our revenue goals.
- Experience with an Enterprise sales cycle, understanding deal dynamics and value selling.
- 5+ Years of Experience working with Enterprise Customers in a pre-sales, consulting or a customer facing capacity.
- Ability to collaborate with prospects, channel partners, and sales teams to provide winning solutions.
- Technically minded or experienced in working with technology.
- Comfortable in a multi-functional context, engaging with executives or technical audiences.
- Familiarity with Collaboration, Scaled Agile, ITSM, or DevOps solution spaces is a plus.
- Experience working with Singaporean and South East Asian customers.
- Proficiency in English and Mandarin is mandatory.
- Knowledge of how software is defined, built, and deployed.
- Prior use of Atlassian products is a plus.
Skills Required
- 5+ years of experience working with enterprise customers in pre-sales, consulting, or a customer-facing capacity
- Experience with enterprise sales cycles, deal dynamics, and value selling
- Ability to collaborate with prospects, channel partners, and sales teams to develop winning solutions
- Technical mindset or experience working with technology
- Ability to engage with executives and technical audiences in multifunctional environments
- Experience working with Singaporean and Southeast Asian customers
- Proficiency in English and Mandarin
- Knowledge of how software is defined, built, and deployed
- Familiarity with collaboration, Scaled Agile, ITSM, or DevOps solution spaces
- Prior use of Atlassian products
What the Team is Saying
Tiffany
Engineering Senior Associate, United States
Gautam
Software Engineer, United States
Tygrr
Product Manager, United States
Ashleigh
Frontend Engineer, United States
Jensen
Senior Frontend Software Engineer, United States
Javier
Senior Solutions Engineer, United States
Atlassian Compensation & Benefits Highlights
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Parental & Family Support — 26 weeks paid leave for birthing parents and 20 weeks for non‑birthing parents are offered, alongside inclusive family‑formation support such as fertility, adoption, and surrogacy. Additional resources include neurodiverse family support and conveniences like breastmilk shipping for business travel.
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Healthcare Strength — Medical, dental, and vision coverage is paired with extensive mental‑health programs (e.g., Modern Health/EAP), plus disability and life insurance in many locations. Fertility and family‑formation benefits further expand the health offering.
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Retirement Support — A 401(k) with a 4% company match and 100% immediate vesting is highlighted for U.S. employees. Retirement planning support is also included.
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The Company
What We Do
Atlassian creates teamwork solutions for high-performing teams. Our portfolio of collaboration and work management software products includes Jira, Confluence, Trello, Loom and Rovo. More than 300,000 businesses worldwide rely on Atlassian’s technology, including 80 percent of Fortune 500 companies. Our solutions support various business teams and they help organizations plan, track, and deliver their biggest ideas together.
Why Work With Us
At Atlassian, we believe we can accomplish so much more together than apart — which is why everything from our tooling — to our distributed workforce — to how our teams are structured is rooted in collaboration. Come join us and help unleash the potential of every team.
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Employees work remotely.
Atlassians have flexibility in where they work to support their family, personal goals, and other priorities. Our approach to distributed work allows us to tap into talent beyond our office locations, and to reimagine how work gets done.
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