Specialist Solution Architect - OpenShift and AppServices

Posted 6 Days Ago
Be an Early Applicant
Singapore, SGP
In-Office
Mid level
Cloud • Information Technology • Internet of Things • Software • Consulting • Infrastructure as a Service (IaaS) • Automation
Creating better technology the open source way
The Role
The Specialist Solutions Architect focuses on customer relationships, providing technical expertise in OpenShift and AppServices, supporting sales efforts, and delivering custom presentations and workshops.
Summary Generated by Built In

The Red Hat Sales team is looking for a Specialist Solutions Architect in OpenShift and AppServices to join us. In this position, you will be the frontline catalyst creating possibilities, solving problems, and establishing and building working relationships with customers. You will be helping our customers invest wisely in an operating system platform that provides maximum flexibility, allowing them to run faster and more efficiently as well as delivering the best TCO in the industry. This requires a balance of serious technical expertise, passion for open source, a thorough understanding of business processes, and an ability to identify and create business solutions across multiple technology platforms at the enterprise level. As a Specialist Solutions Architect, you will need excellent communication and people skills because you will play a crucial role in the first in-depth experience our customers have with OpenShift and AppServices.

What you will do:

  • Supports the account team in gaining the Technical Win as the Subject Matter Expert for OpenShift and AppServices.

  • Responsible for scoping and delivering deep dive presentations, custom demos, workshops and POCs, as well as answering product questions for written proposals such as Request for Proposals.

  • Provides deep product and solutions expertise as well as pre-sales assistance with OpenShift and AppServices.

  • Assists in technical strategy approaches for large/strategic opportunities

  • Serves as technical liaison to their respective Product BUs

  • Helps develop and maintain reusable technical sales assets

  • Becomes a trusted adviser within Red Hat's customer base; builds solid, lasting relationships with customers, ideally in Public Sector space

  • Provides presales technical support for the development and implementation of complex solutions

  • Engages with product teams to understand and influence technical roadmaps & recommended practices.

  • Engages with partner ecosystems to strengthen customer value proposition

What you will bring:

  • Experience in sales engineering, consulting, IT architecture, or equivalent in supporting enterprise accounts

  • Excellent communication, presentation, and documentation skills

  • Ability to interpret customer business problems and technical issues and then effectively explain how a Red Hat solution will address identified challenges, requirements and business opportunities

  • Deep knowledge of OpenShift & Application Services products or strong familiarity of Red Hat related products

  • Experience with Infrastructure-as-a-Service (IaaS) or Platform-as-a-Service (PaaS) solutions

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About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.


Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email [email protected]. General inquiries, such as those regarding the status of a job application, will not receive a reply.

Skills Required

  • Experience in sales engineering, consulting, IT architecture, or equivalent in supporting enterprise accounts
  • Excellent communication, presentation, and documentation skills
  • Ability to interpret customer business problems and technical issues
  • Deep knowledge of OpenShift & Application Services products
  • Experience with Infrastructure-as-a-Service (IaaS) or Platform-as-a-Service (PaaS) solutions

Red Hat Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Red Hat and has not been reviewed or approved by Red Hat.

  • Healthcare Strength Healthcare coverage is presented as comprehensive, spanning medical, dental, and vision along with life and disability coverage. Access to HSA/FSA options and broadly positive reception of health benefits support the view that healthcare is a core strength.
  • Leave & Time Off Breadth Time-off offerings are described as generous, with substantial PTO for new hires plus additional recharge days and an end-of-year shutdown for many non-critical roles. Paid volunteer time, holidays, sick days, and supportive expectations around taking time off reinforce the breadth of leave benefits.
  • Strong & Reliable Incentives The rewards package includes performance bonuses and a recurring quarterly bonus program tied to company and individual performance. Availability of ESPP participation further adds to incentive pathways beyond base pay.

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The Company
HQ: Raleigh, NC
20,000 Employees
Year Founded: 1993

What We Do

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Why Work With Us

Red Hatters freely exchange different viewpoints, contribute ideas, and solve problems together. Our love of collaboration, accountability, a sense of community, and a measure of autonomy combine to create a powerful force that fosters innovation and makes Red Hat a great place to work.

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