Specialist, Shopfloor IT Operations

Reposted 5 Days Ago
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Blythewood, SC, USA
In-Office
100K-125K Annually
Mid level
Manufacturing
The Role
Provide tier-one shopfloor IT support: manage MES/SCADA and related systems, configure hardware (worker stations, Andon, handhelds), oversee label/printer services, handle service tickets, create support concepts, run audits/reports, and support all production shifts while collaborating across departments.
Summary Generated by Built In

Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again.

But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.

The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements — an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range.

At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.

Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now!

What you’ll do

The Shopfloor IT Operations Specialist is responsible for the creation and management of support concepts, handling service tickets, and providing tier one support. The Specialist will report to the Manager Automation/Shopfloor IT. 

Become part of an iconic brand that is set to revolutionize the all-electric pick-up truck & rugged SUV marketplace by achieving the following: 

  • Establish an understanding of the shopfloor systems, including: the Manufacturing Execution Systems (MES), Screw Data Management System, Supervisory Control and Data Acquisition (SCADA), and their Configuration, Monitoring, and Troubleshooting to ensure and maintain system integrity and performance. 
  • Hardware Configuration/troubleshooting: conduct the hardware configuration, such as Worker Guidance stations, Andon boards, and handheld devices. 
  • Labels and Printer Services: Oversee the management and maintenance of label and printer services. 
  • Creation of Support Concept: Develop and implement support strategies for shopfloor IT operations. 
  • Service Tickets & Tier One Support: Manage and resolve service tickets, providing first-level support for shopfloor IT issues. 
  • Audit/Reporting: Conduct audits and generate reports to ensure compliance and operational efficiency. 
  • Support for All Production Shifts: Provide IT support across all production shifts to ensure continuous operations. 
  • Cross Functionality: Collaborate with various departments to ensure seamless IT operations on the shopfloor. 

Location & Travel Expectations:

  • This role will be based out of the Scout Motors location in Blythewood, South Carolina. 
  • This role requires 5 days per week in the office, with regular in-person meetings and events. 
  • Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

  • 4+ years of professional experience in industry (automotive production preferred). 
  • Bachelor’s degree in IT, Engineering, or other technical fields.
  • 2+ years of Project management skills. 
  • Familiarization with Database, programming, and communication protocols. 
  • Knowledge in Production/Shopfloor systems and/or production systems such as Supervisory Control and Data Acquisition (SCADA), Edge Computing, Torque Data Management System, or Manufacturing Execution Systems (MES).
  • Ability to quickly adapt to a complex production and IT landscape in a fast-paced manufacturing environment to ensure operational efficiency. 
  • Basic knowledge about automation technology/PLCs and modern interface technologies.
  • Excellent problem-solving skills and attention to detail. 
  • Good problem-solving and communication skills. 
  • Autonomous working approach. 
  • Willingness to travel internationally for training is required. 
  • Ability to work in a fast-paced environment and manage multiple projects simultaneously.
  • Minimum of High School Diploma, GED or equivalent required for all roles at Scout Motors, Inc.

Preferred: 

  • Familiarity with emerging technologies such as Artificial Intelligence (AI), and Big Data analytics, ITIL Framework, and their application in improving shopfloor operations. 
  • Basic knowledge about robots, sensors, and torque systems. 
  • Ability to identify opportunities for process optimization and efficiency gains through the implementation of IT solutions and methodologies. 
  • Experiences from automotive (OEM and Tier 1).
What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground upThis is a chance to create something new and lasting – with an iconic brand at its foundationIn addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

  • Competitive insurance including:
    • Medical, dental, vision and income protection plans
  • 401(k) program with:
    • An employer match and immediate vesting
  • Generous Paid Time Off including:
    • 20 days planned PTO, as accrued
    • 40 hours of unplanned PTO and 14 company or floating holidays, annually
    • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
    • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $100,000.00 - $125,000.00

Internal leveling code: IC9

Notice to applicants:

  • To be considered for career opportunities at Scout Motors, applicants must be 18 years of age or older. 
  • Residing in San FranciscoPursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records. 
  • Residing in Los AngelesScout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance. 
  • Residing in New York CityThis role is not eligible for remote work in New York City.

Equal Opportunity

Scout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity EmployerQualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, pregnancy, or any other characteristics protected by law. Scout Motors is committed to compliance with all applicable fair employment practice laws. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact [email protected].

Top Skills

AI
Andon Boards
Big Data Analytics
Communication Protocols
Database
Edge Computing
Handheld Devices
Itil
Label And Printer Services
Mes
Plcs
Programming
Robots
Scada
Screw Data Management System
Sensors
Torque Data Management System
Worker Guidance Systems
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The Company
HQ: Detroit, Michigan
259 Employees
Year Founded: 2022

What We Do

Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work. To be a Scout isn‘t just to be a part of a company, it‘s to be a visionary and a leader, someone who seeks new paths and imparts lessons learned to others, leading them forward to new horizons. Here at Scout Motors, we‘re carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960, one that forged the path for future generations of rugged SUVs and will do so once again. Together with the help of our community, we’re designing, engineering, and building the next generation of all-electric trucks and rugged SUVs for the doers and the ones who can’t be held back. For the ones who roll up their sleeves, push forward, endure the elements, and get the job done. No frills, no excuses, no quitting. We are growing every day and are seeking the next generation of Scouts to join our ranks. So, to all the hard workers out there, the ones who are willing to carry on the Scout legacy, reimagine an American icon, create jobs for Americans, and lead the charge into the future of all-electric trucks and rugged SUVs, we‘re calling on you to join us. Because #TheWorldNeedsScouts.

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