Specialist RO Business Operations

As a Specialist RO Business Operations, you will perform financial and accounting activities to increase internal control and comply with SOX.  Commitment and dedication to our Spirit of Service culture and Hilton Values is an expected behavior to be displayed towards our guests and team members at all times. 

Here's why you'll love it here - We offer an excellent benefits package to our full-time Team Members that include:

• Salary Range: $25 - $28 hourly
• Medical, Dental, and Vision insurance from Day One
• Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
• Team Member Travel Program - enjoy discounted rates at incredible properties around the globe
• Generous Paid Time Off Program
• Paid Sick Days
• Team Member Recognition and numerous learning and advancement opportunities ...and more!

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

Schedule Details:

This position typically follows a Monday through Friday schedule, generally from 8:00 AM to 5:00 PM with a 60-minute lunch period. Please note that exceptions may occur based on business needs. 

Additional Responsibilities Include:

• Process accounts payable, account receivable, general cash handling for multiple properties, reconcile payables ensuring proper account coding, dollar amounts and vendor information. Reconcile aging report ensuring payment receive in timely manner.
• Reconcile daily resort Cash deposit.  Reports to RO Business Operations Manager any missing deposits or discrepancies between cash envelopes and actual deposit.      
• Prepares “due-backs/change order" on a daily basis and gives change as requested. Prepares daily bank deposit in a timely manner for armored car pick-up.  Perform monthly audit of resort banks. 
• Assist internal and external guests, including vendors, with billing and general inquiries in a professional and hospitable manner
• Assist with purchasing and/or receiving duties, as needed, ensuring compliance with established internal control guidelines.  Perform F&B inventory, as needed, and coordinate file maintenance in accordance with established record retention guidelines. 
• Assist with general ledger review, reconciliation entries, forecast, analysis, and budget preparation.
• Assist other departments, as needed, and carries out other duties as assigned by management. 
• Performs other related duties as assigned.

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are our Team Members.

To fulfill this role efficiently, you must possess the following minimum qualifications and experience:

• High School Diploma or equivalent
• Experience in related industries
• Technical Proficiency: Expertise in Microsoft Word, Excel and Outlook.
• Strong mathematical skills required to perform error-free calculations with money. Demonstrates excellence in service standards affecting guest satisfaction, responding promptly and professionally. Maintains a courteous, professional demeanor with upset guests and in difficult situations.
• Must adjust to schedule changes and cover shifts on short notice to meet business needs.
• Able to multi-task and prioritize duties to meet deadlines and demands.
• Excellent mathematical and accounting skills; strong analytical thinking.
• Able to read, write, speak, and understand English to communicate effectively and perform all essential job functions.
• Demonstrates working knowledge of Hilton service standards.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Associate's Degree/College Diploma/Cepeg
• Two years accounting experience (i.e., AP, AR, Payroll, and General Cashier) in a similar sized operation
• Knowledge of accounting systems and procedures (Oracle, BirchStreet, VOICE, Clarity, Micros).
• Experience in related industries (property management, real estate development, and hotel/resort).
• Customer Service Experience

When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.