Specialist Program Manager

Sorry, this job was removed at 04:03 a.m. (CST) on Monday, Oct 20, 2025
Be an Early Applicant
Pune, Mahārāshtra
In-Office
Cloud • Software • Analytics
The Role

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about? 

We are seeking an experienced and dynamic Program Manager to lead and oversee multiple product releases and initiatives within our organization. The Program Manager will be responsible for coordinating cross-functional teams, managing resources, and ensuring the successful execution of program goals. The ideal candidate will have a strong background in project management, excellent leadership skills, and a strategic mindset to drive program success.

How will you make an impact?  

  • Program Planning and Strategy:
    • Define program objectives, scope, and deliverables in alignment with organizational goals.
    • Develop detailed program plans, including timelines, resource allocation, and budget estimates.
  • Execution and Delivery:
    • Oversee the execution of products within the program, ensuring alignment with the program goals.
    • Coordinate cross-functional teams, including product managers, technical managers, DevOps, tech writers etc.
    • Monitor program progress and performance, identifying and mitigating risks to ensure successful delivery.
  • Stakeholder Management:
    • Act as the primary point of contact for product stakeholders, providing regular updates and addressing concerns.
    • Foster strong relationships with internal and external stakeholders to facilitate program success.
    • Manage stakeholder expectations and ensure alignment with program objectives.
  • Resource Management:
    • Identify and address resource constraints, adjusting plans as necessary to maintain program momentum.
  • Reporting and Documentation:
    • Prepare and present regular program status reports to senior management and other stakeholders.
    • Maintain comprehensive program documentation, including plans, schedules, risk assessments, and performance metrics.
  • Continuous Improvement:
    • Identify opportunities for process improvements and implement best practices to enhance program efficiency.
    • Encourage a culture of continuous learning and improvement within the program team.

Have you got what it takes?  


  • Overall 10+ years of industry experience.
  • Minimum ~6-8 years of experience in program management, with a proven track record of leading successful programs.
  • Experience in Contact Center or SaaS domain is preferred.
  • Demonstrated ability to manage large-scale programs with multiple projects and stakeholders.
  • Bachelor’s degree in business administration, Management, Engineering, or a related field. Master’s degree preferred.
  • Proven experience as a Program Manager or similar role, with a track record of successfully managing complex programs.
  • Strong knowledge of project and program management methodologies, tools, and techniques.
  • Experience in managing budgets, resources, and timelines effectively.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to navigate and resolve complex issues and conflicts.
  • Proficiency in project management software (e.g., Microsoft Project, Jira, PowerBI, EazyBI) and Microsoft Office Suite.

You will have an advantage if you also have: 

  • PMP, PgMP, or other relevant certifications are highly desirable.

What’s in it for you? 

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! 

Enjoy NiCE-FLEX!  

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. 

Requisition ID: 8405
Reporting into: Tech Manager 
Role Type: Individual Contributor 


About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.


Similar Jobs

CrowdStrike Logo CrowdStrike

Specialist, Sales Commission

Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Hybrid
Pune, Mahārāshtra, IND
10000 Employees

CrowdStrike Logo CrowdStrike

Product Manager

Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Hybrid
Pune, Mahārāshtra, IND
10000 Employees

Mastercard Logo Mastercard

Data Engineer

Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Hybrid
Pune, Mahārāshtra, IND
35300 Employees

Mastercard Logo Mastercard

Analyst, Corporate Treasury

Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Hybrid
Pune, Mahārāshtra, IND
35300 Employees
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Hoboken, NJ
10,130 Employees
Year Founded: 1986

What We Do

NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.

Similar Companies Hiring

Standard Template Labs Thumbnail
Software • Information Technology • Artificial Intelligence
New York, NY
10 Employees
PRIMA Thumbnail
Travel • Software • Marketing Tech • Hospitality • eCommerce
US
15 Employees
Scotch Thumbnail
Software • Retail • Payments • Fintech • eCommerce • Artificial Intelligence • Analytics
US
25 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account