SPECIALIST - PBX - TELECOMMUNICATIONS - FT

Posted 3 Days Ago
Be an Early Applicant
Pine Bluff, AR, USA
In-Office
Mid level
Healthtech
The Role
Maintains and coordinates PBX and telecommunications functions, reviews daily logs, provides accurate information to on-call and departmental personnel, and supports employee training and emergency preparedness drills. The role works closely with security and emergency department specialists, handles emergency situations calmly, maintains confidentiality, and inputs and audits communications data using Startel or a similar system.
Summary Generated by Built In

https://www.livebinders.com/b/3569203?tabid=69536096-d9cd-0637-8dd5-56949215623c

What You Should Know About the Specialist- PBX:

  • Days and Hours vary.
  • This position is based within Jefferson Regional Telecommunication Department

Job Summary:

The Specialist of PBX is responsible for assisting with coordinating and maintaining various communication functions of the Telecommunication department under the supervision and direction of the Manager of Security. Responsibilities also include participating in employee training process, review daily logs, providing correct information for on-call and departmental personnel. This position will work closely with security and the emergency department specialist during training drills.

Specialist- PBX Qualifications:

  • High School diploma or equivalent required. 
  • This is a safety sensitive position. *
  • Minimum Requirements:
    1. Excellent verbal communication and listening skills
    2. Strong multi-tasking abilities in a fast paced environment
    3. Ability to handle emergency situations calmly and efficiently
    4. Able to demonstrate professionalism and maintain confidentiality
  • Preferred Requirements:
    1. Three years PBX coverage in emergent experience.
    2. Three years hospital setting.
    3. Extensive experience in management of communications system including direct contact with the public
    4. Minimum of three years of experience with the Startel system or similar communication system;
    5. Minimum of three years of experience inputting data and auditing data in Startel or similar communication system

Benefits & Perks: your health and happiness matters! We offer:

  • Competitive Health, Dental, and Vision Insurance
  • Short- & Long-Term Disability
  • Life Insurance
  • Paid Time Off
  • Matching Retirement Plans
  • Tuition Reimbursement
  • Career growth
  • And much, much, more!

Jefferson Regional complies with applicable Federal Civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. 

*Safety Sensitive Position Definition: The essential duties of the job require the employee to work in a constant state of alertness in a safe manner. A lapse in attention to detail may constitute a threat to health or safety resulting in injury, illness, or death. This position prohibits the current use of any illegal drugs. 


Skills Required

  • High school diploma or equivalent
  • Excellent verbal communication and listening skills
  • Strong multitasking abilities in a fast-paced environment
  • Ability to handle emergency situations calmly and efficiently
  • Professionalism and ability to maintain confidentiality
  • Three years of PBX coverage experience in an emergency setting
  • Three years of experience in a hospital setting
  • Extensive experience managing communications systems with direct public contact
  • At least three years of experience with Startel or a similar communications system
  • At least three years of experience inputting and auditing data in Startel or a similar communications system
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The Company
HQ: Pine Bluff, Arkansas
836 Employees
Year Founded: 1959

What We Do

Acute care hospital and health system serving the community with its mission of improving health through excellence and compassion, with the vision of being the healthcare provider and employer of choice in southeast Arkansas.

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