Key Accountabilities:
Task Execution & Performance
- Deliver assigned responsibilities with accuracy, timeliness, and adherence to standards.
- Meticulously execute organisational changes within the Workday Human Capital Management (HCM) system, including but not limited to; creating and updating supervisory organizations, processing hierarchy changes (reporting lines), managing position changes (creation, modification, inactivation), updating cost centers and other organisational attributes, processing mass changes related to restructuring initiatives.
- Assist the team in conducting comprehensive organisational assessments to identify gaps, inefficiencies and opportunities for improvement.
- Proactively monitor, audit, and clean organisational data in Workday to ensure high levels of accuracy, consistency, and compliance with established data governance standards.
- Identify and resolve basic data-related issues or errors within Workday pertaining to organisational structures and positions.
- Generate standard and ad-hoc reports from Workday related to organisational structures, headcount, and positions to support analysis and decision-making by the OD team and HR Business Partners.
Process & Efficiency
- Suggest and support process improvements to enhance work efficiency and customer outcomes.
- Serve as the primary operational support for organisation design projects, translating approved design changes into system-ready configurations and executing them according to timelines.
- Maintain up-to-date documentation of executed changes, system configurations, and standard operating procedures (SOPs) for data maintenance activities.
- Write, amend, and make changes to job descriptions (JD) throughout RHB Group to effectively reflect the scope, coverage and deliverables of each job.
- Perform other duties and tasks as assigned by direct supervisor.
Regulatory & Policy Compliance
- Follow internal controls, policies, and procedures to ensure compliance and risk awareness.
- Ensure all data entry and change execution processes adhere strictly to RHB's internal policies, data governance guidelines, and audit requirements.
Self-Development & Collaboration
- Take ownership of personal growth and seek feedback to improve performance.
- Coordinate effectively with internal stakeholders to achieve shared outcomes.
- Work closely with HRIS, HR Business Partners, and Compensation & Benefits teams to ensure seamless data flow and alignment on organisational changes.
Skills Required
- Practical experience executing organisational changes in Workday HCM (creating/updating supervisory organizations, positions, hierarchies, cost centers).
- Ability to monitor, audit, and clean organisational data in Workday ensuring accuracy and compliance with data governance.
- Competence generating standard and ad-hoc Workday reports on organisational structures, headcount, and positions.
- Experience writing, amending, and updating job descriptions to reflect role scope and deliverables.
- Familiarity with internal controls, policies, SOPs, and audit requirements related to HR data and processes.
- Ability to coordinate effectively with HRIS, HR Business Partners, and Compensation & Benefits teams.
- Willingness to support process improvements and participate in organisational assessments.
What We Do
We are a multinational regional financial services provider that is committed to deliver complete solutions to our clients through differentiated segment offerings and an ecosystem that supports simple, fast and seamless customer experience, underpinned by cohesive and inspired workforce and relationship built with stakeholders Headquartered and listed in Malaysia, RHB Banking Group is the longest established local bank, formed though the mergers of several banks, the oldest of which was founded in 1913. RHB Banking Group and its subsidiaries provide a full range of services ranging from retail banking, business banking, corporate and investment banking, Islamic banking, transaction banking to treasury, insurance, asset management, private equity and stockbroking services. TOGETHER WE PROGRESS Our strong heritage is the foundation of our commitment to continue serving the community. For over a 100 years, we have been helping people and businesses grow and succeed, and will continue to do so. Our experience gives us an in-depth understanding of the needs of our customers and partners, inspiring us to constantly innovate and improve to serve them better. With their unending support, we have established ourselves with a strong footprint throughout Malaysia and we are now present in 9 other countries across the ASEAN region. We hope our legacy and pursuit for excellence continues as we tirelessly cultivate and nurture the next generation through our actions and words, preparing a brighter future ahead. We thank those who believe in us and welcome everyone to join us on our exciting journey of progress. The time has come for us to move forward in unison, to realise our greater potential together. Our new brand promise "Together We Progress” honours our past, celebrates the present and welcomes the future. We invite you to join us as we work towards a better and brighter future for all.
