Key Accountabilities:
Team Performance & Execution
- Manage and guide team members in executing daily operations effectively and efficiently, aligned with departmental goals.
- Conduct research, analysis and benchmarks to identify opportunities for improvement of organisation structures. Includes analysis of departmentalization, span-of-control, job progression & career paths of business and functional units.
- Conduct comprehensive organisational assessments to identify gaps, inefficiencies and opportunities for improvement.
- Propose the design and implement innovative organisational structures, operating models, jobs and processes to optimize performance and business agility.
- Perform job design & evaluation, job analysis and job levelling for business & functional groups throughout RHB Group to ensure all jobs are optimally sized, graded and positioned.
- Develop OD initiatives for business and functional groups to improve overall organisational health & development.
- Partake in the development and implementation of job families and job competencies to establish the base infrastructure for learning & development, promoting a highly-competent and capability-driven workforce.
Process Improvement & Execution
- Execute the process improvements to enhance team performance, operational efficiency, and service quality.
- Custodian for high-level organisation structures of the Group and its business entities, performing maintenance and updates for management reporting and submission to regulatory agencies.
- Assess and recommend solutions for changes to business and functional organisation structures.
- Write, amend, and make changes to job descriptions (JD) throughout RHB Group to effectively reflect the scope, coverage and deliverables of each job.
- Perform other duties and tasks as assigned by direct supervisor.
Risk & Policy Adherence
- Monitor compliance with policies and processes, proactively addressing issues or risks.
- Ensure audit readiness and alignment with internal compliance expectations
Team Leadership & Development
- Provide day-to-day leadership, support employee growth, and ensure team engagement.
- Coordinate effectively with internal stakeholders to achieve shared outcomes.
- Build strong relationships with senior leadership and business units across the Group to ensure alignment and support for OD initiatives.
- Effectively communicate the rationale and benefits of organisational changes to all levels of the organization.
Skills Required
- Experience in organisational design and development
- Strong analytical and research skills
- Ability to propose and implement innovative solutions
- Experience in job design and evaluation
- Excellent communication and relationship-building skills
- Experience in compliance and risk management
What We Do
We are a multinational regional financial services provider that is committed to deliver complete solutions to our clients through differentiated segment offerings and an ecosystem that supports simple, fast and seamless customer experience, underpinned by cohesive and inspired workforce and relationship built with stakeholders Headquartered and listed in Malaysia, RHB Banking Group is the longest established local bank, formed though the mergers of several banks, the oldest of which was founded in 1913. RHB Banking Group and its subsidiaries provide a full range of services ranging from retail banking, business banking, corporate and investment banking, Islamic banking, transaction banking to treasury, insurance, asset management, private equity and stockbroking services. TOGETHER WE PROGRESS Our strong heritage is the foundation of our commitment to continue serving the community. For over a 100 years, we have been helping people and businesses grow and succeed, and will continue to do so. Our experience gives us an in-depth understanding of the needs of our customers and partners, inspiring us to constantly innovate and improve to serve them better. With their unending support, we have established ourselves with a strong footprint throughout Malaysia and we are now present in 9 other countries across the ASEAN region. We hope our legacy and pursuit for excellence continues as we tirelessly cultivate and nurture the next generation through our actions and words, preparing a brighter future ahead. We thank those who believe in us and welcome everyone to join us on our exciting journey of progress. The time has come for us to move forward in unison, to realise our greater potential together. Our new brand promise "Together We Progress” honours our past, celebrates the present and welcomes the future. We invite you to join us as we work towards a better and brighter future for all.
