The Opportunity
Reporting to the Senior Manager, PI Operational Planning & Analysis, the Specialist, [PI Operations Reporting & Analysis] plays a key role in supporting Personal Insurance leadership through delivery of business performance reporting, financial analysis, and actionable insights. This role is responsible for producing management reporting, analyzing key business trends and performance drivers, and supporting planning and forecasting activities that enable informed decision-making across the Personal Insurance business. The position works closely with Finance and business stakeholders to identify emerging risks, opportunities, and operational improvements while helping ensure the accuracy, consistency, and effectiveness of reporting processes.
What to Expect
- Prepare monthly, quarterly, and executive business performance reporting for Personal Insurance leadership.
- Analyze financial and operational results against plan, forecast, and prior periods to identify key drivers, risks, and opportunities.
- Develop clear business insights and performance commentary to support decision-making.
- Support Monthly and Quarterly Business Reviews, executive reporting packages, and ad hoc analysis requests.
- Contribute to annual planning, forecasting, budgeting, and financial modelling activities.
- Develop and maintain performance models, scorecards, KPIs, and reporting tools to measure business results.
- Enhance reporting processes through automation, dashboard development, data governance, and continuous improvement initiatives.
- Partner with Finance, business leaders, and stakeholders to deliver performance insights, recommendations, and strategic business support.
What you Bring
University degree in Business, Accounting, Finance, or a related discipline.
CPA designation (completed or in progress) is considered an asset.
3-5 years of experience in business performance reporting, financial analysis, planning and forecasting, FP&A, or management reporting.
Strong analytical and problem-solving capabilities with a demonstrated ability to translate complex data into actionable insights.
Advanced proficiency in Microsoft Excel and PowerPoint. Experience with business intelligence and reporting tools is an asset.
Excellent written and verbal communication skills.
Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.
Knowledge of the P&C insurance industry is considered an asset.
Salary Range: $73,500-$123,500
About UsActual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.
This position is being posted to fill an existing vacancy.
Interested in this role, but don’t meet every requirement? We encourage you to apply! We know from experience that a candidate doesn’t need 100% of the qualifications listed to bring incredible value to our team. We’re actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren’t just “nice to have” — they’re essential to our success.
What’s in it for you?
- Hybrid work schedule for most roles
- Company share ownership program
- Incentive Program - Eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.
- Pension and savings programs, with company-matched RRSP contributions
- Paid volunteer days and company matching on charitable donations
- Educational resources, tuition assistance, and paid time off to study for exams
- Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
- Wellness and recognition programs
- Discounts on products and services
Go ahead and expect a lot — you deserve it.
It’s better here — but don’t take our word for it. Definity was named by Great Place to Work® as one of the Best Workplaces™ in Canada for women, for youth, and for inclusion.
Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting [email protected].
As part of Definity’s commitment to reconciliation, we acknowledge that our work, meetings, and travel take place on the lands now known as Canada, and recognize the enduring presence, wisdom, and stewardship of the First Nations, Métis, and Inuit peoples who have long cared for these lands.
Background checks
This role requires successful clearance of background checks (including criminal checks and leadership references).
#LI-Hybrid
About the TeamSkills Required
- University degree in Business, Accounting, Finance, or a related discipline
- 3-5 years of experience in business performance reporting, financial analysis, planning and forecasting, FP&A, or management reporting
- Strong analytical and problem-solving capabilities
- Ability to translate complex data into actionable insights
- Advanced proficiency in Microsoft Excel and PowerPoint
- Excellent written and verbal communication skills
- Strong attention to detail and ability to manage multiple priorities
- CPA designation completed or in progress
- Experience with business intelligence and reporting tools
- Knowledge of the property and casualty insurance industry
Definity Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Definity and has not been reviewed or approved by Definity.
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Healthcare Strength — Coverage begins on the first day and spans medical, prescription-drug, vision, dental, paramedical, and enhanced mental-health services, with additional support for fertility, gender affirmation, life and critical-illness, and disability coverage.
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Retirement Support — Pension and savings programs include employer-matched RRSP contributions to support long‑term financial security, and share ownership is available with the company matching employee contributions up to $1,500 annually.
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Leave & Time Off Breadth — Vacation is supplemented by five additional personal Definity Days and two paid volunteer days each year, indicating a broad and supportive time‑off offering.
Definity Insights
What We Do
Definity Financial Corporation is the parent company to some of Canada’s most long-standing and innovative property and casualty insurance brands and companies, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. We focus on making insurance better for our customers, our employees, our broker partners, and our communities. Our promise to employees is to provide a workplace that’s collaborative, ambitious, rewarding, and empowering. Our inclusive environment provides the space to innovate with colleagues and implement even better ways of doing things. We invest in our employees’ growth and development and help them thrive. With our flexible, hybrid work arrangements, total rewards packages, company share ownership program, and emphasis on work-life balance, it’s better here. If you’re looking for a career where your perspective and expertise are valued, you’ll find it here at Definity.
