What's the Work-Life Balance Like at Definity?

Key Insight for Candidates

• Remote or Hybrid Flexibility: A hybrid model and remote-work options are described as helpful for maintaining balance. The setup is intended to accommodate personal preferences, collaboration, and family responsibilities.
• Time Off Access: Vacation time, five additional “Definity Days,” and two paid volunteer days provide meaningful time away. The company emphasizes disconnecting outside work and encourages employees to use their vacation time.
• Flexible Scheduling: Flexible hours and schedules are highlighted as supporting a healthy balance. These arrangements help employees manage personal and family needs alongside work.

• Workload or Staffing: Workload levels vary significantly, with claims and customer-facing teams often facing heavy volumes, backlogs, and high pressure. In these roles, work may extend beyond a standard day when client issues require it.
• Remote or Hybrid Limitations: In some areas, office requirements have shifted from two to three days per week, reducing work-from-home time. Changing expectations can constrain flexibility depending on the team.
• Compensation-Workload Mismatch: Compensation is sometimes considered out of step with the demands of stressful or high-volume roles. This dynamic can intensify strain when workloads rise.