Company Summary
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Department Summary
Beyond connecting customers to their favorite entertainment, our Video Services team delivers an award-winning TV experience to millions of customers across DISH TV and Sling TV platforms. Our dynamic teams are unwavering in our commitment to continuous innovation, ensuring the evolution of products and the constant enhancement of the overall customer experience.
Job Duties and Responsibilities
We are seeking an energetic, highly motivated individual to join the Content Operations team as a Specialist focused on linear channel operations. Our team is responsible for content management activities that support DISH and Sling's multi-platform video business.
This role has responsibility for operational support of the linear video content that comprises both DISH and Sling's domestic and multicultural video businesses. This role serves as a liaison between our programming partners and the internal business and technical teams; managing linear channel operations and collaborating with individuals at many levels of the organization. In addition to teams such as Content Acquisition, Marketing, Product Management, Advertising Operations, Technical Operations, and Engineering, this individual will work closely with our many programming partners (e.g., Warner Brothers Discovery, NBCUniversal, Disney) and vendors (e.g., Lumen, Nextologies).
Key Responsibilities:
- Manage the DISH and Sling linear channel life-cycle, including launch, maintenance, and removal activities.
- Coordinate with programming partners, vendors, and our engineering teams on signal intake, testing, and customer launch. Keep business and engineering stakeholders informed of progress
- Maintain thorough technical and process documentation for the configuration, integration, and troubleshooting procedures of linear channels
- Work closely with internal engineering and product management teams to find inefficiencies and inaccuracies, helping to drive innovative process and system enhancements to improve the quality of the services and overall customer experience
- Create reports and auditing processes to monitor key metrics, interpret results, and seek out areas of concern and opportunity Use lessons learned to improve our products and overall customer experience
- Develop and implement best practices for the operational management of linear channels across the DISH and Sling video platforms
- Other duties and responsibilities as required
Skills, Experience and Requirements
Education and Experience:
- Bachelor's degree from a four-year college or university is preferred; or equivalent combination of education and experience
Skills and Qualifications:
- Demonstrated ability to effectively prioritize in order to meet deadlines
- Self-starter with strong project management skills and the ability to simultaneously manage multiple requests, working both independently and as part of a team
- Exceptional oral and written communication skills and the ability to work with management to present information in a professional and effective manner
- Proficiency in Microsoft Office and Google Workspace applications
- Knowledge of the pay television industry is a plus
Visa sponsorship not available for this role
Salary Ranges
Compensation: $63,150.00/Year - $90,000.00/Year
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
What the Team is Saying
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What We Do
Tune into the innovation, collaboration and culture that our team members bring to the office every day. We want you to be a part of our journey to build the next generation of technology that transforms the way the world communicates. Our team members are the key to our history of groundbreaking innovation and our continued progress. If you bring an inquisitive curiosity, a sense of pride in your work, an openness to adventure and a drive to win, we’ll provide the structure to take the next step in your career. This is more than just another job, this is your launchpad to achieve your potential and a community dedicated to your growth.
Why Work With Us
At EchoStar, we work to create opportunity and cultivate an environment where people thrive. Between our brands, our partners, our teams and our customers, the opportunities are endless. Get started on your next career adventure with EchoStar!
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EchoStar Offices
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All team members are in person at one of our locations across the globe. We proudly call Colorado home with several corporate offices in the Denver-Metro area and 4,000+ team members in the Denver-Metro area.
