At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
You will be expected to show a high level of technical knowledge and professionalism at all times when responding to queries from international legal authorities, law firms and relevant third parties within a stipulated time-frame.
What You’ll Be Doing- Attending to inquiries from legal authorities and legal representatives from all around the world while maintaining delivery of a high quality service level.
- Liaising with internal stakeholders such as compliance, risk and customer service teams ensuring all queries are dealt with in a professional manner and escalating where appropriate.
- Maintaining a working knowledge of company products to effectively communicate with external stakeholders.
- Creating and maintaining strong relationships with company partners and external stakeholders.
- Escalate any queries or unresolved issues to Supervisors and as advised by the operations management, which cannot be completed within the agreed procedures.
- Support the enhancement of our Legal Response function.
- Manage or participate in specific projects which may arise from time to time.
- A degree in law / compliance or any related field which demonstrates critical thinking.
- Excellent communication and writing skills, and are detailed-oriented.
- Literate in Chinese (read and write) as this role caters to the China market.
- Ability to work independently and as part of a team.
- Comfortable working in a fast-paced, dynamic environment with changing priorities.
- Strong people skills: Ability to navigate difficult situations and stay calm under pressure.
- Solutions mindset: passionate to find the right solution and resolve the issue.
- Excellent time management: ability to multi-task to solve issues while managing time.
- Quick learner: ability to ramp up quickly and act on feedback constructively.
- Willingly to work on a rotational shift to support 24x7 operations.
- Competitive remuneration package (Basic Salary + Shift Allowance + KPI Allowance + Yearly Bonus)
- Meal allowance
- Transportation allowance (T&C apply)
- Monthly team building
- RM 3,500 training & wellness benefits per annum
- Convenient workplace (5 minutes walk from MRT TRX)
- Insurance coverage for employees & dependants
- Excellent prospects for growth and promotion
- Employee engagement, recognition and appreciation program
- Multinational working environment: Advance your career by interacting with individuals from various backgrounds, cultures, and nations
#LI-Onsite #LI-JC3
Skills Required
- Degree in law, compliance, or a related field demonstrating critical thinking
- Excellent communication and writing skills
- Strong attention to detail
- Chinese literacy, including reading and writing
- Ability to work independently and collaboratively
- Ability to work in a fast-paced environment with changing priorities
- Strong interpersonal skills and ability to remain calm under pressure
- Solutions-oriented approach to issue resolution
- Excellent time-management and multitasking skills
- Ability to learn quickly and respond constructively to feedback
- Willingness to work rotational shifts supporting 24/7 operations
OKX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about OKX and has not been reviewed or approved by OKX.
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Fair & Transparent Compensation — Pay is considered competitive or above market, especially in engineering, product, and legal roles across major hubs. This positioning is consistently cited as a major attraction for candidates.
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Healthcare Strength — Role descriptions indicate comprehensive medical, dental, vision, life, and disability coverage, with employer-paid premiums in some cases. Health coverage is highlighted alongside core benefits like PTO and parental leave.
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Wellbeing & Lifestyle Benefits — Allowances for education and fitness, meal perks and snacks, team-building budgets, and structured learning programs are described across locations. These extras enhance the total rewards package beyond base pay.
OKX Insights
What We Do
Founded in 2017, OKX is one of the world’s leading cryptocurrency spot and derivatives exchanges. OKX innovatively adopted blockchain technology to reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 20 million users in over 180 regions globally, OKX strives to provide an engaging platform that empowers every individual to explore the world of crypto. In addition to its world-class DeFi exchange, OKX serves its users with OKX Insights, a research arm that is at the cutting edge of the latest trends in the cryptocurrency industry. With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX’s vision is a world of financial access backed by blockchain and the power of decentralized finance.
