Specialist - IT Product Support

Company:MMC Corporate

Description:

Marsh McLennan is seeking candidates for the following position in our Toronto office:

Specialist – IT Product Support - RPA Blue Prism

What can you expect?

An opportunity has arisen to be a critical member of the application security operations team at MMC. This varied role will provide the successful applicant with a challenging range of duties and responsibilities, which will help contribute to maintaining and strengthening the security posture.

What is in it for you?

• A company with a strong Brand and strong results to match.

• A competitive compensation package, full benefits package starting on day one including medical, dental, vision, STI, LTI, life insurance and a generous employer matched pension plan. We also allow staff the ability to participate in our employee stock purchase plan.

• Generous time off allowances including vacation days, floating holidays and personal days. We also allow colleagues the ability to get a jump start on their long weekends with early close days.

• Access to our employee resource groups which provides career growth and mentoring opportunities with counterparts in industry groups and client organizations. You can be assured that there is always an opportunity to learn and grow with Marsh.

• Hybrid positions which provides the opportunity to work from both in the office and your home.

We will count on you to be:

• Hands on experience on RPA – Blue Prism

• Perform size and effort estimation for development

• Set up the BP development and Production environment

• Assess automation opportunity from technical perspective and perform due diligence to arrive at an optimal solution.

• Create and maintain the Solution Design Document (SDD) throughout the project lifecycle
  Taking business requirements, current and future state process designs and translating them into robotic solution using core workflow principles that are efficient, well structured, maintainable and easy to understand.

• Work within project planning constraints, communicating any identified project risks and issues to the project manager accordingly and providing inputs to the change control process.

• Resolve defects and other performance problems discovered in testing.

• Support UTA and go-live roll out

• Provide necessary technical and design guidance to team

• Write/Enhance Code Review checklist and other checklists to maintain standards across team.

• Perform Code & Document reviews to ensure team is following standards.

• Provide quick resolution to Post-prod issues

• Handle Change management with respect to RPA deliveries

What you need to have: 

• 3 to 5 years of Robotic Process Automation experience

• Experience of end-to-end delivery of processes on Blue Prism

• Proven Competency in agile and lean software development.

• Experience of working(spying) with a variety of applications – Web, windows, mainframe and Citrix etc.,

• Experience of working with Database and API integration with Blue Prism

• Excellent communication skills

• Well versed with project management tools –Visio, Jira, etc

• Excellent debugging and troubleshooting skills

• Self-starter with excellent organizational and time management skills

• Fast learner, quality conscious and committed to deadlines

• Excellent analytical and effective communication skills

What makes you stand out?

• ASP .Net or any .Net development experience is a plus

• Python development experience a plus

Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and Twitter.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

In accordance with applicable legislation, Marsh McLennan will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need please contact [email protected].

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.