About this opportunity
Handling E2E Network Operations and maintaining service availability for IP nodes. Team is working in IP and Transmission domain and prime objective is to provide Managed Services to our customers.
• We believe in trust - we trust each other to do the right things!• We believe in taking decisions as close to the product and technical expertise as possible.
What you will do
• IP Expert, Leadership, driving innovations, senior resource with E2E telecom services / network knowledge • Be part of a team managing specific IP Network activities.• Preventive & Corrective Maintenance.• High focus on managing the team to meet SLA/WLA.• Problem Escalations and Follow-ups (CSR) with various Stakeholders for IP Operations.• Performance Analysis & Investigation.• Interface with Customer, 3PP and related Stakeholders.• Ensure smooth and quality system/service handover from Project with Acceptance Test.• Management in Troubleshooting/Fault finding/RCA in configuration/hardware/software• Outage/emergency Management.• Adherence to Processes.• To undertake any other reasonable task as assigned.
You will bring
• Degree in Engineering or equivalent experience.• Must have12+ year of experience in Telecom domain with good customer handling, technical capabilities in IP & Transmission domain. Also good team player and mentor. • Knowledge of IP protocols for Mobility and Enterprise Networks along with the knowledge of transport carrier network over DWDM/SDH/MW (Multivendor)• Understanding of Cloud network in reference to IP technologies.• Management and technical certification will be added advantage
What the Team is Saying
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What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
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Employees engage in a combination of remote and on-site work.
Ericsson adopts a hybrid work model globally because we know balance matters. Sometimes things are better in real life. Other times we can be more productive at home. Our hybrid approach gives you the best of both worlds.
