About Us
Fueled by a fundamental belief in innovation, Resurgent Capital Services is an industry-leading financial services company in our sector. It all began 25 years ago when a small group of successful entrepreneurs had a vision for a new type of asset receivables company. One with a commitment to superior service and a personal touch with every interaction. We believe that demonstrating integrity in everything we do, maintaining a strong commitment to compliance, and doing things the right way is a sustainable business model. We want you to feel like your work has an impact and makes a difference every day. Join us as we develop strategies for change and transform the trajectory of your career!
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Summary
The Specialist III will be responsible for the administration of a portfolio of loans secured by automobiles or other secured collateral. The Specialist will ensure all account information is entered in internal systems correctly, handle calls related to these accounts, monitor for payments, and take any appropriate actions if payments are missed. This position reports to the Remarketing Supervisor of Secured Bankruptcy.
Roles & Responsibilities
Oversee administration of specified portfolio(s) of loans secured by automobiles.
Assist Manager with updates to process documentation.
Prepare and file proofs of claim and transfers of claim in bankruptcy cases as necessary and in a timely manner.
Ensure that all payment and contract information is entered correctly in ILS for each account.
Process correspondence and documents concerning account information, bankruptcy updates, and collateral.
Handle inbound and outbound phone calls with attorneys, bankruptcy trustees, and consumers (when appropriate).
Access chapter 13 trustee websites to confirm payments and trustee claim information.
Monitor accounts for payments in accordance with the bankruptcy plans. Contact trustee, debtor’s attorney, or consumer (when appropriate) to facilitate timely pre-petition and post-petition payments.
Research accounts using Phin Solutions, PACER, trustee sites, and internal systems.
Ensure proper treatment of company-owned accounts in the bankruptcy cases.
Perform discharge reviews to determine any lien release requirements and accounting adjustments upon discharge.
Analyze non-bankruptcy accounts for collateral repossession if payments are not made.
Monitor and manage the repossession process.
Move for relief from the automatic stay when necessary.
Process and file Reaffirmation Agreements when necessary.
Process plan objections if our treatment in the bankruptcy plan is not adequate.
Follow up on accounts regularly to ensure that no deadlines are missed.
Notate all actions taken on each account in internal systems.
Assist on special projects as assigned by management.
Skills & Qualifications
Excellent verbal and written communication skills
Bankruptcy and/or collection experience preferred
Attention to detail
Ability to multitask
Good computer and internet skills
Ability to work with minimal supervision
Educational Requirements
College degree preferred, not required
Resurgent is an Equal Opportunity employer that is fueled by our diverse and inclusive work environment. Are you excited about this opportunity, but your skills and experience aren't an exact match? We encourage you to apply anyway! You may be just the person we are searching for to fill this or another position. We would love to consider you for the Resurgent team!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
Skills Required
- Excellent verbal and written communication skills
- Attention to detail
- Ability to multitask
- Good computer and internet skills
- Ability to work with minimal supervision
- Bankruptcy and/or collections experience
- Experience using ILS (account/payment system)
- Experience with Phin Solutions
- Experience using PACER and trustee websites
- Knowledge of bankruptcy claims, filings, and procedures
- College degree
What We Do
Resurgent Capital Services, a member of the Sherman Financial Group, is a manager and servicer of domestic and international consumer debt portfolios for credit grantors and debt buyers. We manage accounts across the credit spectrum including performing accounts, sub- and non-performing accounts, secured accounts, and unsecured accounts. Currently, we have offices located in Greenville, SC, and Cincinnati, OH.
