Specialist III – Quality Assurance, Systems

Posted 23 Days Ago
Be an Early Applicant
Madison, WI, USA
In-Office
Senior level
Biotech • Pharmaceutical
The Role
Manage investigation and CAPA systems in a GMP biologics manufacturing facility. Review and approve deviations, laboratory investigations, and complaints; oversee CAPAs; address client comments; participate in client calls; provide technical assistance and training; maintain controlled documents; report quality metrics; and improve quality-system processes to support compliance and operational excellence.
Summary Generated by Built In

Specialist III – Quality Assurance, Systems

Position Summary:

  • Work Schedule: M-F 8am-5pm
  • 100% on-site

Catalent’s Madison, Wisconsin site is a state‑of‑the‑art biologics development and manufacturing facility supporting customers from research through early‑ and mid‑stage clinical production. Located at 726 Heartland Trail in Madison, the approximately 102,700‑square‑foot GMP facility specializes in mammalian cell line engineering, drug substance biomanufacturing, and biopharmaceutical development, utilizing flexible single‑use systems to enable rapid scale‑up and customization. The site is home to Catalent’s proprietary GPEx® and GPEx® Lightning technologies, which are used to generate high‑yielding mammalian cell lines for biologic therapies, and supports production scales ranging from 50 to 4,000 liters for clinical manufacturing. Following a $45 million expansion announced in 2025, the Madison site has significantly increased capacity, added new equipment, and created approximately 200 highly skilled biohealth jobs, further strengthening its role within Catalent’s global biologics network and Wisconsin’s growing life sciences ecosystem.

We have an opportunity for a Specialist III – Quality Assurance, Systems to join our team. This role is accountable for the Investigation and CAPA Management Systems. You will manage complex and high-level deviations, support Out-of-Specification investigations, and collaborate with internal stakeholders to ensure effective execution of these systems. The position also focuses on maintaining and improving Quality Systems, reporting metrics, and implementing process enhancements to support compliance and operational excellence.

The Role:

  • Perform quality review and approval on deviations, laboratory investigations, and complaints
  • Oversee Corrective and Preventive Actions (CAPAs) opened in response to deviations
  • Address client comments on investigations
  • Participate in client calls to discuss investigation status
  • Engage in customer contact as required
  • Provide technical assistance and training for personnel
  • File and maintain controlled documents
  • All other duties as assigned.
     

The Candidate:

  • Doctorate Degree in a STEM discipline with a minimum of 6 years of related experience
  • OR Master’s Degree in a STEM discipline with a minimum of 8 years of related experience
  • OR Bachelor’s Degree in a STEM discipline with a minimum of 10 years of related experience
  • OR Associate’s Degree in a STEM discipline with a minimum of 14 years of related experience

Why you should join Catalent:

  • Defined career path with annual performance reviews and feedback process
  • Diverse and inclusive culture
  • Potential for career growth on an expanding team within an organization dedicated to preserving and bettering lives
  • Competitive paid time off plus 8 paid holidays
  • Community engagement and green initiatives
  • Medical, dental, and vision benefits effective day one of employment
  • Tuition reimbursement

Catalent offers rewarding opportunities to further your career!  Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference. 

personal initiative. dynamic pace. meaningful work.

Visit Catalent Careers to explore career opportunities.

Catalent is an Equal Opportunity Employer, including disability and veterans.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to [email protected]. This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.

    

Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Important Security Notice to U.S. Job Seekers:

Catalent NEVER asks candidates to provide any type of payment, bank details, photocopies of identification, social security number or other highly sensitive personal information during the offer process, and we NEVER do so via email or social media. If you receive any such request, DO NOT respond— it is a fraudulent request. Please forward such requests to [email protected] for us to investigate with local authorities.

California Job Seekers can find our California Job Applicant Notice HERE.

Skills Required

  • Doctorate degree in a STEM discipline and at least 6 years of related experience
  • Master's degree in a STEM discipline and at least 8 years of related experience
  • Bachelor's degree in a STEM discipline and at least 10 years of related experience
  • Associate's degree in a STEM discipline and at least 14 years of related experience

Catalent, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Catalent, Inc. and has not been reviewed or approved by Catalent, Inc..

  • Leave & Time Off Breadth Paid time off is commonly described as roughly 152 hours per year plus about eight paid holidays for U.S. roles. Eligibility and exact counts vary by location, but the allotment is positioned as competitive.
  • Retirement Support A 401(k) with a company match (often described as dollar‑for‑dollar up to 6%) is part of the package. The match level is commonly referenced as a meaningful component of total rewards.
  • Inclusive Benefits Coverage Medical, dental, vision, life/disability, HSA/FSA, EAP, tuition reimbursement, adoption assistance, commuter and dependent‑care benefits, and wellness programs are offered. Some roles indicate benefits eligibility begins on the first day for direct hires.

Catalent, Inc. Insights

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The Company
HQ: Tampa, FL
13,715 Employees
Year Founded: 2007

What We Do

Catalent, Inc. is a leading global contract development and manufacturing organization (CDMO) whose mission is to develop, manufacture, and supply products that help people live better and healthier lives. Catalent is dedicated to delivering unparalleled service to pharma, biotech, and consumer health customers, supporting product development, launch, and full life-cycle supply. With time-tested experience in development sciences, delivery technologies, and multi-modality manufacturing, Catalent supports the acceleration of development programs and the launch of more than a hundred new products every year. Powered by thousands of scientists and technicians and the latest technology platforms at more than 40 global sites, Catalent supplies billions of doses of life-enhancing and life-saving treatments for patients annually. For more information, visit www.catalent.com.

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