Specialist II Organizational Development

Posted Yesterday
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Quincy, MA, USA
In-Office
86K-129K Annually
Mid level
AdTech • eCommerce • Food • Marketing Tech • Retail
We provide cutting-edge, seamless omnichannel experiences for customers—no matter when, where or how they choose to shop
The Role
Designs and delivers organizational development and executive development programs, provides change management interventions, maintains best-practice resources, leads wellbeing integration and AES reporting, supports culture activation, manages external OD partnerships, and tracks/reporting on OD metrics.
Summary Generated by Built In
Category/Area of Expertise: Organization Development
Job Requisition: 534766
Address: USA-MA-Quincy-1385 Hancock Street
Store Code: ADUSA Administrative Services (5144035)
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
Supports the development and delivery of organizational development strategic plans to grow competence in senior leadership and culture to achieve strong organizational results. Provides OD interventions and owns wellbeing reporting for ADUSA. Works closely with other members of the Organizational Effectiveness team, US Officer population, Brand HR departments, Strategy team, and various other cross-functional teams to create positive organizational change.
Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Salisbury, NC , Chicago, IL, Quincy, MA, Carlisle, PA, Scarborough, ME, Hyattsville, MD and Mauldin, SC.
Duties and Responsibilities:
  • Develop and Implement Executive Development Plans: Collaborate with the Organizational Effectiveness team to create and execute yearly plans for executive development, connection, and team-building activities aligned with new partnership behaviors.
  • Provide Intervention Design for Ineffective Functional Dilemmas: Offer intervention design and support for addressing ineffective functional dilemmas across ADUSA, collaborating with Brand OD teams on best practices and opportunities for improvement.
  • Maintain Library of Best Practices: Co-create and maintain a library of common team-building, development best practices, and change management tools for ADUSA Brands, ensuring easy access to resources for continuous improvement.
  • Guide Organization Through Change: Assist the organization through periods of change, such as mergers, acquisitions, restructuring, or technology implementations, co-creating a change management playbook and providing support to ensure successful transitions.
  • Tracking and Reporting: Own the US reporting process end-to-end, ensuring accurate and timely reporting on metrics.
  • Facilitate Culture Activation and Enhancement: Work closely with the ADUSA Services HR team to facilitate new culture activation and enhancements within the organization.
  • Incorporate Wellbeing Practices into Development Curriculum: Ensure that wellbeing practices are integrated into team development and learning curriculum to foster an inclusive and supportive work environment. Stay informed about best-in-class well-being practices and share relevant outputs with the organization to promote employee well-being.
  • Aggregate AES Results and Create Annual Executive Summary: Own the creation of the annual executive summary of aggregate ADUSA AES (Associate Engagement Survey) results, conducting surveys, checkpoints, and analyzing data to inform actionable insights and improvement plans.
  • Manage External Partnerships: Serve as the main point of contact for select external partnerships in the Organizational Development space, managing and enhancing partnerships based on organizational needs to support the achievement of strategic objectives.

  • Qualifications:
    • Bachelor's degree in Human Resources, Organizational Development, Business Administration, or related field. Master's degree preferred
    • A minimum of 2- 4 years of progressive experience in organizational development, change management, strategy, or a related field
    • Strong understanding of organizational development principles, theory, change management methodologies, and well-being practices
    • Ability to build relationships, influence stakeholders, and drive results
    • Ability to synthesize/analyze and align solutions to business strategies.
    • Strong interpersonal communication and facilitation skills w/ the ability to present concepts in a credible, confident, and consistent fashion.
    • Proficient in Office software (Word, Excel, Power Point).
    • Certification in relevant areas such as Change Management, Coaching, or Leadership Development
    • Strong emotional intelligence and confidence to influence and facilitate change throughout the organization hierarchy.
    • Working knowledge of adult learning theories.

    MA Salary Range: $86,320 - $129,480
    Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws.
    #LI-ES1
    At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.
    Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
    Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work.
    We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.

    Skills Required

    • Bachelor's degree in Human Resources, Organizational Development, Business Administration, or related field
    • Master's degree
    • 2-4 years progressive experience in organizational development, change management, strategy, or related field
    • Strong understanding of organizational development principles, change management methodologies, and well-being practices
    • Ability to build relationships, influence stakeholders, and drive results
    • Ability to synthesize/analyze and align solutions to business strategies
    • Strong interpersonal communication and facilitation skills with ability to present concepts credibly and confidently
    • Proficient in Office software (Word, Excel, PowerPoint)
    • Certification in Change Management, Coaching, or Leadership Development
    • Strong emotional intelligence and confidence to influence and facilitate change across organization
    • Working knowledge of adult learning theories

    What the Team is Saying

    Claire Peters

    Ahold Delhaize USA Compensation & Benefits Highlights

    • Healthcare Strength Comprehensive medical, dental, and vision coverage with mental‑health/EAP resources and inclusive options (e.g., transgender care, abortion travel) are highlighted. These offerings indicate strong core health support across eligible roles.
    • Retirement Support A 401(k) with company match is offered, and some union‑represented associates may retain defined‑benefit pensions. Together these point to solid long‑term financial support options.
    • Parental & Family Support Paid parental leave, adoption assistance, fertility benefits, and onsite Mother’s Rooms are included. These programs signal meaningful family‑focused benefits beyond standard coverage.

    Ahold Delhaize USA Insights

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    The Company
    HQ: Chicago, IL
    10,000 Employees
    Year Founded: 2018

    What We Do

    Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. Our team includes some of the best and brightest talent from a variety of backgrounds, ranging from decades-long careers in retail to fresh perspectives from outside our industry. With a purpose-driven culture grounded in our values of courage, care, integrity, teamwork and humor, we are committed to fostering a culture of belonging where everyone is valued. Our team shares a common motivation to drive change, take ownership and enable the brands we support to nourish their customers and communities. We thrive on supporting great local grocery brands and their strategies. As part of the largest grocery retail group on the East Coast, we understand our vital role in enabling healthier people and a healthier planet and have an ongoing commitment to driving sustainable change that leads to a thriving food system, nourishes local communities, and creates a better world.

    Why Work With Us

    We love fresh perspectives, not just fresh produce. We believe that an inclusive workplace fosters creativity, accelerates innovation, and helps us create an even better product. At Ahold Delhaize USA, you’ll find coworkers who are caring and committed, and who focus on dreaming big and getting things done.

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    Ahold Delhaize USA Offices

    Hybrid Workspace

    Employees engage in a combination of remote and on-site work.

    Typical time on-site: 3 days a week
    HQChicago, IL
    Carlisle, PA
    Landover, MD
    Mauldin, SC
    Quincy, MA
    Salisbury, NC
    Scarborough, ME
    Learn more

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