Specialist I, Third Party Logistics

Reposted 23 Days Ago
Be an Early Applicant
Tempe, AZ, USA
In-Office
Mid level
Automotive • Computer Vision • eCommerce • Retail • Virtual Reality
The Role
Coordinate and track shipments using TMS and scheduling tools, assign and qualify carriers, resolve logistics issues with third-party carriers, negotiate rates, reconcile delivery with inventory, and perform administrative operational duties.
Summary Generated by Built In

Join Our Team as a Specialist I, Third Party Logistics!


We are seeking a motivated Third-Party Logistics Specialist to manage day-to-day vehicle transport and inventory movement across various platforms. In this role, you will collaborate closely with onsite personnel and customers to ensure timely deliveries. Key responsibilities include seamless load coordination, proactive communication, and prompt resolution of operational challenges to maintain an efficient transportation network.

Career Growth:

  • Start as a Specialist I: $23.50/Hr+ – Build foundational skills in transportation logistics.
  • Advance to Specialist II: $26.50/Hr+ – Take on more responsibilities and challenges.
  • Become a Senior Specialist: $28.00/Hr+ – Lead projects and drive success within the organization.

Why Choose Us?

  • Career Advancement: Clear promotion paths every 1-2 years.
  • Supportive Environment: Mentorship, training, and continuous feedback.
  • Industry Impact: Work with a leading company where your contributions matter.

Benefits & Perks:

  • Compensation: Competitive salary, 401(k) match, and overtime opportunities.
  • Health & Wellness: Fully paid healthcare premiums, dental and vision benefits, wellness programs, and pet care savings.
  • Work-Life Balance: Generous PTO (13 days initially, increasing to 20), plus 9 holidays.
  • Education Support: Tuition reimbursement and student loan repayment.
  • Equity Opportunities: Annual Carvana Shares and Employee Stock Purchase Plan discounts.
  • Professional Development: Extensive growth opportunities.

Key Responsibilities:

  • Efficiently manage high-volume daily communications, answering roughly 100  dispatch phone calls per day and responding promptly to customer and carrier emails or Slack messages.
  • Coordinate and monitor outbound and inbound vehicle shipments across multiple software platforms
  • Proactively resolve carrier issues and complex logistics challenges in a timely and professional manner.
  • Reconcile delivery information with inventory reports and perform administrative operational duties such as securing gate passes and vehicle tags.
  • Make outbound tracking calls to ensure delayed or late inventory is moved safely, efficiently, and at a fair cost.
  • Evaluate incoming pick-up and delivery requests, determine optimal carrier assignments, and negotiate competitive rates and terms.

Requirements:

Must commute to the Tempe office (5 days a week).

  • Proven experience in customer support
  • Transportation experience preferred, not required.
  • Excellent communication skills, both written and verbal.
  • High School diploma or GED required; Associate's degree preferred.
  • Tech-savvy with strong critical thinking skills.
  • Proficient in English.

Ready to take your career to new heights? Join us and unlock your potential!

Legal Stuff

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. 

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

Skills Required

  • High School Diploma or GED
  • 3+ years experience in logistics dispatch or routing
  • 1+ years experience in brokerage-related field, inside sales, or customer service
  • 1+ years experience with scheduling software, demand modeling, transportation management systems or geographic information systems
  • Ability to communicate clearly and concisely, both written and oral
  • Ability to manage varying workload requirements, multitask, and prioritize effectively
  • Ability to resolve complex logistics issues with guidance from others

Carvana Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Carvana and has not been reviewed or approved by Carvana.

  • Healthcare Strength Medical coverage is described as strong, including 100% employer-paid premiums for employee-only plans in some tiers, plus dental, vision, and mental-health support. Wellness programs and telehealth options are also referenced.
  • Affordable Benefits Employee-only premiums can be $0 on an HDHP option, and employer HSA contributions increase affordability. Family coverage is noted as significantly subsidized in some accounts.
  • Parental & Family Support Paid parental leave is offered, with multiple references to paid weeks for all parents and longer leave for birthing parents in some cases. Family-planning support is also cited.

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The Company
HQ: Tempe, AZ
4,500 Employees
Year Founded: 2012

What We Do

Carvana Adds 3D Computer Vision and Augmented Reality Expertise with Mark Cuban-Backed Car360 PHOENIX--(BUSINESS WIRE)-- Carvana (NYSE: CVNA), a leading e-commerce platform for buying used cars, has acquired fellow technology innovator Car360, accelerating Carvana’s 360-degree photo technology capabilities with 3D

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