The Role
Coordinate and track shipments using TMS and scheduling tools, assign and qualify carriers, resolve logistics issues with third-party carriers, negotiate rates, reconcile delivery with inventory, and perform administrative operational duties.
Summary Generated by Built In
About the position
This entry level position handles carrier inquiries, dispatching of carriers, and track and trace; i.e. route updates.
This entry level position handles carrier inquiries, dispatching of carriers, and track and trace; i.e. route updates.
What you’ll be doing
- Ensure that all inventory is moved on time and at a fair cost; coordinate, manage, and track shipments using software platforms.
- Evaluate incoming pick-up and delivery requests and determine carrier assignments; seek out and solve potential transportation problems with urgency and professionalism.
- Resolve complex logistics issues utilizing third party carriers.
- Negotiate rates and terms with carrier partners.
- Maintain a positive work atmosphere by acting and communication in a manner consistent with Carvana Values.
- Reconcile delivery information with inventory reports.
- Perform administrative operational duties such as securing gate passes, vehicle tags and Dealshields.
- Qualify carrier on the phone for other potential routes and preliminary information to pass to “Carrier Ops”
What the Job Requires
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
- High School Diploma or GED equivalent.
- 3+ years experience in logistics dispatch or routing.
- 1+ years experience in brokerage-related field, inside sales, customer service.
- 1+ years experience with scheduling software, demand modeling, transportation management systems and/or geographic information systems.
- Ability to communicate and interact with others effectively in a professional, courteous manner.
- Ability to effectively manage varying workload requirements; can shift gears comfortably, manage competing demands, delays or unexpected events.
- Ability to multitask and prioritize effectively.
- Ability to communicate clearly and concisely, both written and oral.
- Ability to resolve complex issues with guidance from others.
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Skills Required
- High School Diploma or GED
- 3+ years experience in logistics dispatch or routing
- 1+ years experience in brokerage-related field, inside sales, or customer service
- 1+ years experience with scheduling software, demand modeling, transportation management systems or geographic information systems
- Ability to communicate clearly and concisely, both written and oral
- Ability to manage varying workload requirements, multitask, and prioritize effectively
- Ability to resolve complex logistics issues with guidance from others
Carvana Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Carvana and has not been reviewed or approved by Carvana.
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Healthcare Strength — Medical coverage is described as strong, including 100% employer-paid premiums for employee-only plans in some tiers, plus dental, vision, and mental-health support. Wellness programs and telehealth options are also referenced.
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Affordable Benefits — Employee-only premiums can be $0 on an HDHP option, and employer HSA contributions increase affordability. Family coverage is noted as significantly subsidized in some accounts.
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Parental & Family Support — Paid parental leave is offered, with multiple references to paid weeks for all parents and longer leave for birthing parents in some cases. Family-planning support is also cited.
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The Company
What We Do
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