Johnson Controls is seeking a highly motivated and experienced HR Operations Specialist. The HR Operations Specialist will play a critical role in supporting day-to-day HR operations and ensuring processing of transactions with high accuracy and attention to detail. Scope involves processing of Hiring, Reference Letters, Personal data changes, Job data changes, Terminations and more. The role will involve transition of processes from offshore locations and hence the incumbent will ensure the learning curve is maintained until self-sufficiency within transition timelines
What you will do
Primary jobs involve handling job requisitions such as bulk creation, validation and approval using various business rules.
Processes other workday administration such New Hires, Terminations, Employment Changes, Employment Verification, etc. including follow up with mangers and HRBPs to clarify information, obtain approvals or request corrections.
Process the transactions accomplishing KPIs defined per processes and according to the Case Management Framework and the SOX Matrix.
Audits of data entry accuracy done by HR Ops team members
Well versed with data protection principles, knows how to process confidential and sensitive employee information.
Attention to detail – be able to accurately process transaction.
Solid understanding of Workday and HR ServiceNow.
Articulate work instructions and write standard operating procedure (SOPs). Support other team members and new joiners.
Participate in regional and global projects to support regional HR initiatives.
What we look for
2 - 5 years of work experience in HR Shared Services.
Good at multi-tasking and time management to manage the workload efficiently.
Good excel skills (vlookup, PIVOTs, formatting etc)
Experience working in a global or multinational company with strong stakeholder management skills.
Flexible in shifts to support AMER.
Self-motivated and a quick learner, be able to deliver under challenging and dynamic environment to meet changing demands of customers.
Good to have experience in Sumtotal, Cornerstone or any relevant learning management systems.
Skills Required
- Workday administration experience (New Hires, Terminations, Employment Changes, Employee Movements)
- Experience with HR ServiceNow
- Experience with an ATS (applicant tracking system)
- 3 - 5 years of work experience in HR Shared Services
- Strong Excel skills (VLOOKUP, PivotTables, formatting)
- Experience with background verification processes, employment verification, and pre-hire due diligence
- Vendor management and monitoring experience
- Knowledge of data protection principles and handling confidential employee information
- Ability to write SOPs and articulate work instructions
- Familiarity with Case Management Framework and SOX Matrix / compliance processes
- Experience supporting audits and acting as subject matter expert for HR operational processes
- Experience working in a global/multinational company with strong stakeholder management
- Flexible in shifts
- Good to have experience with SumTotal, Cornerstone, or other LMS
- Strong attention to detail, multi-tasking and time management skills
- Troubleshooting and strong resolution ability with vendors and stakeholders
- Excellent communication and relationship-building skills to deliver world-class customer experience
Johnson Controls Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson Controls and has not been reviewed or approved by Johnson Controls.
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Retirement Support — Retirement support is positioned as a meaningful part of the package through employer 401(k) matching, repeatedly framed as a strong pillar of the overall rewards mix. The matching contribution is described with specific match levels in multiple places, reinforcing perceived value for long-term saving.
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Leave & Time Off Breadth — Time off is presented as comparatively robust, with multiple paid holiday categories, vacation time, and sick time described as generous or “amazing” in places. Paid time off breadth appears to be a consistent contributor to total rewards attractiveness beyond base pay.
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Flexible Benefits — Benefits are described as broad and customizable, spanning standard medical/dental/vision plus optional add-ons like pet insurance, identity protection, and legal support. Tuition reimbursement is repeatedly highlighted as a high-value option supporting professional development.
Johnson Controls Insights
What We Do
At Johnson Controls, we transform the environments where people live, work, learn and play. From optimizing building performance to improving safety and enhancing comfort, we drive the outcomes that matter most. Dedicated to protecting the environment, we deliver our promise in industries such as healthcare, education, data centers and manufacturing. With a global team of 100,000 experts in more than 150 countries and over 130 years of innovation, we are the power behind our customers’ mission. Our leading portfolio of building technology and solutions includes some of the most trusted names in the industry, such as Tyco®, York®, Metasys®, Ruskin®, Titus®, Frick®, Penn®, Sabroe®, Simplex®, Ansul® and Grinnell®.
