Install and implement the solution for middleware technologies to meet business demands including performance tuning, upgrades, clustering, redundancy and disaster recovery.
Provide subject matter expertise and represents the highest level of technical escalation for middleware technologies.
Consult with and serve as liaison for end users and application developers in the support of mission critical applications.
Ensure appropriate standards and procedures are adhered to, and develop and implement standards for installation, maintenance and enhancement of middleware platforms to support quality deliverables.
Clearly articulate design trade-offs of availability, performance, interoperability and costs to both technical and executive audiences regarding middleware
Provide guidance and cross training to other members in the team.
Experience:
Provide L2 Middleware support
Minimum 3-5 years’ experience in a production IT environment managing enterprise Middleware technologies (AWS MQ, IBM MQ/MQFTE, Apache Tomcat, Web services and Application Servers, IBM WTX).
Experience in executing projects, including planning and implementing short-term and long-term work plans and successfully completing projects on schedule.
Experience in implementing enterprise middleware and Cloud technologies.
Experience with application and middleware performance tuning, capacity planning and reporting.
Practical experience troubleshooting infrastructure and middleware problems.
Experience in managing and dealing with third party system integrators and solution providers.
Experience working with clustered systems and high availability systems.
Skillset Required
- Middleware technologies (AWS MQ, IBM MQ/MQFTE, Apache Tomcat, Web services and Application Servers, IBM WTX).
Proven experience with IT Support Operations and processes
Proven analytical and problem-solving abilities
Experience with leading and managing a team to deliver results
Good communications and interpersonal skills
Good time management and organisational skills.
Good technical documentation skills
Skills Required
- L2 middleware support experience
- Minimum 3-5 years of experience in a production IT environment managing enterprise middleware technologies
- Experience with AWS MQ, IBM MQ/MQFTE, Apache Tomcat, web services, application servers, and IBM WTX
- Experience executing projects, including planning and implementing short-term and long-term work plans
- Experience implementing enterprise middleware and cloud technologies
- Experience with application and middleware performance tuning, capacity planning, and reporting
- Practical experience troubleshooting infrastructure and middleware problems
- Experience managing third-party system integrators and solution providers
- Experience working with clustered and high-availability systems
- Experience with IT support operations and processes
- Analytical and problem-solving abilities
- Experience leading and managing a team to deliver results
- Good communication and interpersonal skills
- Good time management and organizational skills
- Technical documentation skills
What We Do
To stay ahead in today's global marketplace, your business needs a logistics partner that connects you to suppliers, vendors, and customers anywhere in the world – APL Logistics is that partner. Our operations span numerous continents, currencies, and customs – so your business grows even further. APL Logistics designs and operates global supply chains that deliver products everywhere you need them. Our innovative end-to-end solutions use data connectivity for greater visibility and control. Providing the resources to support your supply chain, our services include: - Supply chain design and engineering - Shipment consolidation and deconsolidation - Global freight forwarding and customs management - Regional warehousing and distribution networks management - IT solutions that increase supply chain performance within manageable costs Today, APL Logistics is a globally recognized innovator in logistics and technology management. Our logistics professionals offer local expertise throughout our global network. With over 20 million square feet of warehouse space, APL Logistics is the go-to global supply chain specialist for automotive, consumer, industrial, and retail companies. APL Logistics offers the strength and experience our customers can rely on. FOLLOW APL LOGISTICS TODAY! Instagram: https://www.instagram.com/apllogistics Twitter: https://www.twitter.com/APLLogistics YouTube: https://www.youtube.com/c/APLLogisticsOnline
