Job Title: Specialist, Finance Operations
Description: In this role, you'll role focuses on ensuring contract accuracy, managing rights and royalties data, meeting SLAs, mitigating operational risks, and collaborating with cross-functional stakeholders to support efficient contract lifecycle management. This role aligns to industry titles such as Contract Administration Specialist, Rights & Royalties Specialist or Contract Operations Specialist.
Description:
As a Specialist, Financial Operations within the Contracts Team, you will play a crucial role in ensuring the accuracy and efficiency of our contractual processes. With a minimum of 3 years of experience in contract review processes, meeting SLAs and TAT with a strong focus on internal controls and stakeholder management, you will be responsible for managing agreement reviews, primarily focussing on High Profile Authors (HPAs) utilizing IP management tools. Your core responsibility will involve effective contract and product administration and suspense management Acting as a liaison between the team and senior management, you'll identify adverse agreement clauses and ensure data accuracy and foster collaborative leadership within the team. Your strong communication, analytical, and problem-solving skills will be essential for success in this role.
If you are a seasoned professional with a record of accomplishment of success in navigating complex agreements, driving operational excellence, and fostering collaborative relationships, we invite you to join our dynamic team as an Specialist, Financial Operations and make a significant impact on our continued growth and success.
Responsibilities:
Agreement Analysis, Archival and Approval
- Approve contract and financial data into the royalty system, verifying information provided by associates and senior associates to maintain data accuracy and operational Standards across operational regions.
- Ensuring reduction of suspense accounts for accurate royalties payout based on agreements
- Analyze pre-drafted and executed agreements, particularly those involving High Profile authors and complex terms, to ensure compliance and accuracy.
- Ensure accurate indexing of paperwork by associates to facilitate easy retrieval and reference.
- Independently tackle issues within the rights and royalties domain, supporting decision-making using extensive knowledge and experience in contract review processes.
Following and ensuring SLA and Controls:
- Ensure TAT and SLA maintenance on deals processed by associates
- Process and approve agreements prioritizing efficiency while meeting Service Level Agreements (SLAs).
- Organize tasks and prioritize assignments based on changing requirements, ensuring data accuracy and adherence to timelines.
- Ensure adherence to SOP and established controls. Evaluate risks associated with contract agreements and mitigate operational risks by utilizing past experiences and industry knowledge.
Data Maintenance:
- Ensure data integrity and accuracy across operational regions to enable a dashboard ready data
- Oversee the governance of data trackers.
- Follow data retention and privacy policies in accordance with regulatory requirements and client agreements.
Query Addressal and Mentorship
- Assist associates/senior associates and Portfolio teams with inquiries related to agreements.
- Manage queries independently and effectively communicate with internal and external stakeholders.
- Mentor associates, driving team performance.
- Influence team performance by adapting to changing circumstances and aligning strategies with evolving needs and goals.
Stakeholder Management:
- Communicate clearly with internal and external stakeholders, negotiating within specified boundaries and building relationships across departments to support successful contract management.
- Foster collaboration within the Contracts Team and wider rights and royalties department.
Qualifications:
- A bachelor's degree in a relevant field such as Business Administration, Finance, Legal Studies, or a related discipline.
- 3 Years of experience in a similar role, preferably within the rights and royalty's domain.
Desired Skills:
- Strong analytical and problem-solving skills, with the ability to autonomously address issues and support decision-making.
- Ability to prioritize tasks, manage workload efficiently, and adapt to changing circumstances.
Demonstrates strong communication skills, effectively presenting issues and insights to senior leadership and cross-functional stakeholders.
- Knowledge of data integrity practices and experience in ensuring data accuracy in contractual processes.
- Proficiency in IP management tools such as IPM, Oracle, Alfresco, Microsoft Office, ServiceNow and Smartsheet.
Demonstrates the ability to independently manage projects and consistently drive results
Skills Required
- Bachelor's degree in Business Administration, Finance, Legal Studies, or related field
- Minimum 3 years experience in contract review processes, SLAs, and TAT management
- Experience in rights and royalties or contract administration domain
- Strong communication, analytical, and problem-solving skills
- Knowledge of data integrity practices and ensuring data accuracy for contractual processes
- Proficiency with IP management and related tools (IPM, Oracle, Alfresco, Microsoft Office, ServiceNow, Smartsheet)
- Ability to mentor associates and manage stakeholder queries independently
- Experience evaluating contract risks, following SOPs and established internal controls
What We Do
We are the world’s learning company with more than 22,500 employees operating in 70 countries. We provide content, assessment and digital services to learners, educational institutions, employers, governments and other partners globally. We are committed to helping equip learners with the skills they need to enhance their employability prospects and to succeed in the changing world of work. We believe that wherever learning flourishes so do people.
