Job Title: Specialist, Financial Operations
Description: In this role you will play a key role in you will play a key role in ensuring accurate and timely invoicing while supporting critical financial operations. This role aligns with the industry titles such as Invoicing & Billing Specialist, Accounts Receivable Specialist, Invoice Processing Specialist, Order to Cash Analyst – Billing or Financial Operations Specialist – Billing.
The Role
You will work closely with cross-functional teams to maintain billing accuracy, resolve discrepancies, and contribute to efficient financial processes. This role offers the opportunity to improve invoicing practices, support automation initiatives, and make a meaningful impact on operational excellence.
What You'll Own
- Prepare, review, and issue customer invoices in line with contracts and billing schedules.
- Validate billing/product data to ensure accuracy and completeness.
- Manage invoice adjustments, credit notes, and corrections.
- Track billing cycles and ensure deadlines are consistently met.
Partner with stakeholders to resolve billing discrepancies and disputes.
Financial Operations
- Support accounts receivable and billing-related financial processes.
- Assist with general ledger postings linked to invoicing activities.
- Ensure all transactions meet internal controls and compliance standards.
Reconciliation & Reporting
- Reconcile billing data with CRM and financial systems and records.
- Investigate and resolve discrepancies promptly.
- Support reporting on key invoicing metrics such as accuracy and turnaround time.
Stakeholder Collaboration
- Act as a key contact for invoicing queries from internal teams and customers.
- Work closely with Sales, Finance, and Operations to ensure billing accuracy.
- Communicate clearly and proactively on invoice status and resolution.
Continuous Improvement
- Identify opportunities to streamline and improve invoicing processes.
- Support automation and standardisation initiatives.
- Contribute to maintaining documentation and best practices.
About You
Required
- Bachelor’s degree in Finance, Accounting, Commerce, or a related field.
- 1–3 years of experience in invoicing, billing, or financial operations.
- Strong understanding of accounts receivable and billing fundamentals.
- Proficiency in Excel and ERP systems (Oracle preferred).
- Strong attention to detail and problem-solving skills.
Preferred
- Experience working in a shared services or global environment.
- Exposure to automated billing tools or process improvements.
- Understanding of revenue recognition principles.
What You'll Get
- Opportunity to work closely with Finance, Sales, and Operations teams.
- Exposure to billing operations, financial reporting, and process improvement initiatives.
- Opportunity to contribute to automation and standardisation efforts while developing expertise in financial operations.
Ready to Make an Impact?
Apply now and help shape what's next.
Skills Required
- Bachelor's degree in Finance, Accounting, Commerce, or related field
- 1-3 years of experience in invoicing, billing, or financial operations
- Strong understanding of accounts receivable and billing fundamentals
- Proficiency in Excel and ERP systems (Oracle preferred)
- Strong attention to detail and problem-solving skills
- Experience working in a shared services or global environment
- Exposure to automated billing tools or process improvements
- Understanding of revenue recognition principles
What We Do
We are the world’s learning company with more than 22,500 employees operating in 70 countries. We provide content, assessment and digital services to learners, educational institutions, employers, governments and other partners globally. We are committed to helping equip learners with the skills they need to enhance their employability prospects and to succeed in the changing world of work. We believe that wherever learning flourishes so do people.
