Specialist, Business Mgmt Ops

Posted Yesterday
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Orlando, FL, USA
In-Office
Junior
Travel
The Role
Reviews resort accounting activities, reconciles accounts, audits transactions, handles accounts payable, payroll, deposits, invoices, billing issues, and chargebacks. Maintains cash controls, supports audits and budgets, monitors contracts, ensures regulatory compliance, and assists management with financial and operational projects across multiple resort properties.
Summary Generated by Built In

Here’s why you will love it here:

  • Recognition Programs and Rewards
  • Excellent health care options, including medical, dental, and vision
  • A people-first culture
  • Go Hilton: Travel Discounts Program Hilton hotel rates worldwide.
  • Perks at work: Employee Pricing platform
  • Employee Assistance Program that supports your physical and mental well-being.
  • Paid Vacation Time and Paid Sick Days
  • 401(k) program with company match
  • Tuition reimbursement programs
  • Numerous learning and advancement opportunities
  • And more!

 

 

Responsibilities

As a Business Management Specialist you will be responsible for review accounting activities of all aspects of resorts, home owners associations, rentals and retail for Orlando ( Parc Soleil, Seaworld, Tuscany and Las Palmeras) Properties: 

  • Daily review of Night Audits to ensure daily room rates and guest billing is accurate.
  • Maintains the resort cash and assist Business Management Supervisor.
  • Reconcile accounts receivable and send out invoices periodically.
  • Reconcile and audit transactions, along with Perfect room housekeeping analysis.
  • Assist with any billing issues for guests and vendors.
  • Assists in coordination of year-end audit information.
  • Perform and prepare Payroll and Accounts Payable functions.
  • Perform a reasonable request by management within the employee capabilities.
  • Research any charge backs, purchasing card and credit card issues.
  • Prepare daily deposit and change order.
  • Assist associates with their change need.
  • Audit associates and manager’s bank monthly.
  • Assist with booking.com and 3rd party resolutions.
  • Assist Business Management/Front Desk with any accounting issues.
  • Assists in managing existing purchase contracts and orders to ensure completeness and accuracy. Tracks contract renewal dates and reports information to GM and appropriate manager
  • Regular attendance in conformance with the standards, which may be established and revised by HGVC from time to time, is essential to the successful performance of this position.
  • Carries out reasonable requests of management
  • Ensures team members fully understand performance standards, uniforms and appearance standards. Monitors payroll hours and reports. 

  • Review and evaluates all aspect of corporate compliance, including policies and procedures governing daily operations at the Resort and the efficiency of the underlying processes and controls across the functional areas of hotel operations.

  • Ensures that all licenses, permits and insurance policies are current and in compliance with local, state, and Federal laws. Supervises all contracts and agreements and advises hotel management of terms, conditions and benefits. Ensure compliance with financial record retention policies. Collaborate and closely work with internal/external audits and implements agreed upon recommendations.

  • Work on special projects at manager’s request. Assist with budget preparation and presentation

Qualifications

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this

role successfully, you must possess the following minimum qualifications and experience:

  • Associate’s degree/Bachelor Degree in Accounting or Finance

  • 1-3 Years of related experience
  • License/Certificate: Voice System or Clarity experience
  • Ability to multi-task responsibilities and prioritize duties to meet deadlines and demands

  • Intermediate to Advanced Excel skills

 

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

We offer an excellent benefit package to our full-time Team Members that include Day One medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Skills Required

  • Associate's or bachelor's degree in Accounting or Finance
  • 1-3 years of related experience
  • Voice System or Clarity experience
  • Ability to multitask and prioritize responsibilities to meet deadlines and demands
  • Intermediate to advanced Microsoft Excel skills

Hilton Grand Vacations Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hilton Grand Vacations and has not been reviewed or approved by Hilton Grand Vacations.

  • Healthcare Strength — Health coverage is available from day one for many U.S. team members, including medical, dental, vision, life and disability insurance, FSAs, and an EAP. This immediacy and breadth are presented as standout elements of the package.
  • Parental & Family Support — Company materials highlight fully paid parental bonding leave for eligible U.S. employees and adoption assistance. These family benefits are positioned as signature components of the total rewards offering.
  • Wellbeing & Lifestyle Benefits — Travel discounts through Go Hilton and HGV programs are emphasized as marquee perks that add value beyond base pay. These hotel-rate benefits are frequently presented as a differentiator within the hospitality sector.

Hilton Grand Vacations Insights

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The Company
HQ: Orlando, FL
4,100 Employees

What We Do

Hilton Grand Vacations is recognized as a leading,vacation ownership travel company located in Orlando.

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