At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
The R&D Business Operations team is responsible for collecting, analyzing and managing R&D data, change requests and various cross unit projects and initiatives. In this role you will be responsible for dashboards used by the R&D group. You will create new data sources and reports connecting to a wide range of tools used in R&D while also being part of the ongoing management of KPI measurement.
We are looking for a self-starter with bias for action, who is able to move new initiatives forward while collaborating with all types of stakeholders.
How will you make an impact?
- Design, model and implement dashboards in Power BI
- Provide analytical and functional support
- Work effectively with a variety of stakeholders to ensure successful execution including R&D teams, product managers, IT, business operations etc.
- Write and maintain technical documentation
- Review and validate data
- End-to-end accountability for your domain including troubleshooting the reporting environment and training end users on new reports and dashboards
- Continually find opportunities for improvements and enhancements in existing implementations
Have you got what it takes?
- Degree preferably in Industrial Engineering/Information Systems/Computer Science
- At least 8 years of overall experience
- At least 4 years' experience with PowerBi, advanced DAX queries, Power query etc. - Must
- Experience with SQL – Must
- Experience with Data Modeling – Must
- Experience in cloud data warehouse: Snowflake – an advantage
- Experience with R&D tools – an advantage
- Excellent problem-solving, organizational and analytical skills
- Exceptional communication skills
- A team player with a "can-do" attitude
- Fluent English
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 6544
Reporting into: Director of R&D Operations
Role Type: Individual Contributor
About NICE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
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What We Do
NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.
