Specialist 1, Transfer Agency

Posted Yesterday
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Philippines
3-5 Years Experience
Fintech • Payments • Financial Services
The Role
The Specialist 1 in Transfer Agency is responsible for processing financial transactions for UITF investors, coordinating with internal and external units for customer journeys, reviewing documents for accuracy, processing daily transactions, and administering client accounts.
Summary Generated by Built In

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Job description (heading) / Description du poste (titre)

  • This position is responsible for processing financial transactions for SLIMTC's UITF investors accurately and in a timely manner.

Preferred skills (heading) / Compétences particulières (titre)

  • Fluent in English, both in written and verbal communication.
  • Ability to work in a collaborative, team oriented environment
  • Proficient in Window-based applications (MS Word, Excel, Power Point)
  • Advanced analytical, comprehension and presentation skills.
  • Familiar with the end-to-end process of UITFs
  • Candidate should be able to handle simple (up to complex) problems that may require coordination with other SLIMTC units (Investments, Marketing and/or Finance) and external vendors.

Qualifications (heading) / Compétences (titre)

  • Education
    • Graduate of accounting or any business-related course
  • Experience
    • With at least 3 years of relevant experience in client servicing and transaction processing
    • Experience working in financial institution is an advantage

Responsibilities (heading) / Responsabilités (titre)

Process Design

  • Studies and recommends process enhancements for the current and future state system.
  • Coordinate with internal and external units in co-creating various customer journeys pertaining to the end-state TA and client digital journey
  • Help create the business requirement document required to start the TA and client journey projectsHelps in the planning of implementation activities in relation to UITF enhancements

UITF Processing

  • Check and review UITF related documents for completeness and accuracy
  • For subscriptions, checks the document against the proof of payment and cut-off times
  • For redemptions, check the validity of the request and transfer the redemption amount to client’s nominated settlement account within the redemption turn around time
  • Processing of daily financial transactions into the TA system
  • Generation and distribution of daily SLIMTC internal reports (i.e. subscription/redemption report to Investments)
  • Responsible for the generation and transmission of daily orders to the outsourced Fund Accounting provider
  • Performs end-of-day reconciliation of processed transactions

UITF Client Administration

  • Set-up of client account in CDE and the TA system
  • Generation and distribution of client related reports (such as the COP and COR). Generation shall be via our Transfer Agency system.
  • Responsible for client records maintenance, when applicable

Job Category:

Asset Management

Posting End Date:

30/12/2024

The Company
Toronto, Ontario
499 Employees
On-site Workplace

What We Do

A UK company, Sun Life Financial of Canada is focused on building excellent customer service by offering the highest levels of customer care. We have been serving customers in the UK for over 100 years

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