Specialist 1, Inside Product

Posted 9 Days Ago
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Bangalore, Bengaluru Urban, Karnataka
1-3 Years Experience
Cloud • Hardware • Internet of Things • Software • Business Intelligence
The Role
As an Associate Sales Engineer Analyst at Dell Technologies in Bangalore, you will assess customer systems, collaborate with teams to develop tailored solutions, present solutions to customers, and ensure exceptional customer experience. Bachelor's degree in engineering/BCA/MCA is required. Shift timings are 6PM-3AM with associated allowances and cab service.
Summary Generated by Built In

Associate Sales Engineer Analyst

Championing ground-breaking innovations to customers takes all kinds of expertise. Our sales-makers at Dell Technologies must operate at the leading edge of tech knowledge. That’s why our Sales Engineer Analysts make such a difference. Field Sales and Pre-Sales professionals rely on us for technical and consultative support. And because we’re familiar with the full range of Dell Technologies products and services, we can help provide a solution to any challenge.

Join us to do the best work of your career and make a profound social impact as an Associate Sales Engineer Analyst on our Sales Engineer Analyst Team in Bangalore.

What you’ll achieve
As an Associate Sales Engineer Analyst, you will be at the forefront of delivering impactful technical solutions to customers. Partnering with Sales and Presales teams, you will leverage your technical knowledge to develop and present tailored solutions, ensuring customers fully understand the value and benefits of our offering.


You will:

  • Conduct thorough assessments of customer systems, infrastructure, and business requirements to gain insights into their current and future needs.

  • Collaborate with Sales, Presales, and customer teams to deeply understand customer pain points, goals, and objectives, translating these into actionable solutions.

  • Architect and propose customized technical solutions that meet customer requirements while demonstrating the value and benefits of our offerings.

  • Confidently present and defend proposed solutions in front of customers, addressing any questions or concerns, and positioning yourself as a trusted technical advisor.

  • Ensure that every interaction with the customer is aligned with delivering an exceptional experience, focusing on clarity, simplicity, and satisfaction at every stage of the process.

  • Develop technical diagrams, visual proposals, and other documentation to clearly communicate the proposed solution.

  • Provide technical expertise and deliver services to the field within required timeframes, ensuring timely project execution and delivery.

  • Produce accurate and detailed quotations for customer solutions that reflect both their technical and business needs.

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements.

  • Customer facing + technical proficiency (Storage and networking)

  • Attention to detail and strong technical aptitude

  • Bachelor’s degree in engineering/BCA/MCA

  • Effective communication skills and stakeholder management.

  • Strong presentation abilities and customer engagement skills.


 

Desirable Requirements

  • 0-3 years’ experience in a support or technical role

  • IT certifications such as CCNA, ISM etc

IMP NOTE: Shift- 6PM-3 AM. Eligible for shift allowance and holiday allowance. Cab pickup and drop service to be provided.


Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Application closing date: 20-Oct-24
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

The Company
HQ: Round Rock, TX
141,260 Employees
On-site Workplace
Year Founded: 1984

What We Do

Technology drives human progress. This tenet is the core of our business and vision. Our customers and team members are integral to our continuing success as we provide the essential infrastructure for organizations to transform their digital futures.

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