Special Assets Manager

Reposted 2 Days Ago
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Santa Rosa, CA, USA
In-Office
115K-168K Annually
Senior level
Fintech • Software • Financial Services
The Role
The Special Assets Manager oversees complex loans, bankruptcies, and collections, managing relationships, legal processes, and providing strategic direction to staff, ensuring timely resolutions.
Summary Generated by Built In

The Special Assets Manager manages complex, at-risk and problem loans and bankruptcies, and provides supervision for the Bank’s collections activities and staff.

Essential Functions

  • Loan Workouts, Collections and Foreclosure:
    • Manage all aspects of loans within an assigned portfolio including the following process: foreclosures, bankruptcy, litigation, past due payments, and liquidation of asset(s).
    • Approve charge-offs within approved authority.
    • Manage problem loan relationships with the goal of moving them off the Bank’s balance sheet within established timeframes. Monitor and continually analyze the position of the loans on the Watch and Problem Loan List.
    • Create reports for the Board of Directors, including charge-offs and recoveries and the status of non-performing assets and OREO.
    • Review, analyze and recommend decisions to resolve problem credit and workout loans with Bank customers.
    • Analyze properties and their corresponding markets to determine and recommend appropriate disposition strategies, book values and charge-offs in conformance to Bank policies and procedures and regulatory requirements.
    • Negotiate directly with borrowers to restructure debt and create workout plans.
    • Analyze financial statements, business history and creditworthiness of buyers and borrowers.
    • Consult regularly with management when identifying and implementing resolution actions including attending client meetings when determining resolution actions.
    • Partner with underwriters to facilitate SBA7A purchase guarantee process.
    • Ensure foreclosure process and legal requirements are followed, working with Bank legal counsel and the Chief Credit Officer, and within Bank policies and procedures.
    • Design, recommend and implement approved and appropriate plans and budgets to manage and dispose of properties obtained through foreclosure.
    • Request property inspections, engineering studies or construction bids as necessary in the disposal of property.
    • Coordinate the necessary actions to manage and sell properties working with real estate brokers, potential purchasers, title and escrow companies, receivers, property management firms and other REO property related vendors.
    • Supervise sales negotiations with potential purchasers including approval, declination and recommendation to management regarding offers.
    • Manage assigned loan-related litigation matters with Bank legal counsel and management.
    • Work with outside consultants on business and/or property management of troubled assets.
    • Provide guidance to Bank Collection staff with regards to the more complex collections issues.
    • Serve as a resource providing management and direction of foreclosures, litigation matters, past dues, liquidation of assets and manages Other Real Estate Owned (OREO) working with various units within the Bank.
    • Provide guidance and direction to line Loan Officers on Watch List accounts to prevent identified loans from migrating to a problem asset.
    • Oversee and monitor the status of delinquent loans and leases. Prepare monthly RCN report on delinquent loans including non-accruals.
    • Provide guidance and recommendations to the Chief Credit Officer related to special assets and related problem resolutions.
  • Management:
    • Schedule staff and assign work to ensure superior service and work plans are met.
    • Recruit, select, train, and provide leadership and performance feedback for direct reports.
    • Recommend wage adjustments, staffing and work assignments.
    • Conduct regular staff and coaching meetings with direct reports.
    • Establish goals and work plans consistent with Bank needs and monitor progress.
    • Recommend and monitor budget and strategic plan.
    • Approve department expenditures within authorized limits.
    • Recommend methods and procedures to improve department efficiency.
    • Attend internal and external management meetings and represent the Bank at external functions and activities.
  • Non-Essential Functions:
    • Perform special projects, research and other duties as assigned.

Minimum Qualifications

Education and Experience:

A combination of education and experience equivalent to a bachelor’s degree in business administration, economics, accounting or related field of study and 7 years of experience in complex commercial lending, credit administration, and work-outs.

Knowledge, Skills, and Abilities:

  • Thorough knowledge of bankruptcy laws, full understanding of lender liability issues, foreclosures, collections, SBA liquidation and related laws and regulations.
  • Thorough knowledge of commercial, commercial real estate and construction methods and practices.
  • Thorough knowledge of real estate finance, accounting and law.
  • Skills operating a personal computer including word processing, spreadsheet and presentation software.

Physical Requirements:

Office Worker: Ability to stand, bend, stoop, sit, walk, twist and turn. Ability to lift up to 15 pounds occasionally. Indoor office work environment with a majority of time sitting at a desk.

Compensation

The hiring range for this position is $115,000 to $168,000 per year.   The compensation offered will fall within this range, commensurate with the candidate's applicable experience, education and skills.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Top Skills

Presentation Software
Spreadsheet Software
Word Processing
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The Company
HQ: Santa Rosa, California
576 Employees
Year Founded: 1890

What We Do

Headquartered in Sonoma County and founded in 1890, Exchange Bank is a full-service community bank with assets of $3.30 billion. Exchange Bank provides a wide range of personal, commercial and trust and investment management services with 17 retail branches in Sonoma County, a retail branch in Roseville and Trust & Investment Management offices in Santa Rosa, Roseville, Marin County and Silicon Valley. The Bank’s legacy of financial leadership and community support is grounded in its core values of commitment, respect, integrity and teamwork. Exchange Bank is known for its people who care about their customers, their company and the communities where they live and work. Exchange Bank is a 19-year winner of the North Bay Business Journal’s Best Places to Work survey and a 13-time winner of the Best Bank of Sonoma County by the Press Democrat’s Readers’ Choice 2024 awards. Exchange Bank was named Best Consumer Bank by the NorthBay biz Magazine’s Best of the North Bay readers’ poll and Best Local Bank by The Petaluma Argus Courier People’s Choice Awards 2024. Exchange Bank is also a winner of the 2024 San Francisco Business Times Corporate Philanthropy award, and the Bohemian Magazine’s Best of the North Bay 2024 named Exchange Bank Best Business Bank and Best Consumer Bank. 50.44% of the Bank’s cash dividends goes to the Doyle Trust which funds the Doyle Scholarship at Santa Rosa Junior College. Since 1948, the Doyle Scholarship Fund has provided $100 million to over 150,000 students.

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