Ready To Go Further?
Saia is a different kind of logistics and transportation company. We do things the right way. You‘ll see it in our commitment to our people, customers, and community. You‘ll feel it in the support you get on day one – from leadership and from your team. A job with Saia is packed with opportunity – from learning new skills and advancing to competitive compensation and great benefits. It's all here and it’s exactly what going further is all about.
Position Summary
Assists with monitoring, tracking, quoting, negotiating, and contractual compliance with the organization’s specialty products.
Major Tasks and Responsibilities
- Communicates customer's needs with business partners to address their needs and resolve discrepancies.
- Provides daily status updates to leadership on assigned accounts.
- Recognizes issues to avoid service disruptions.
- Resolves multi-task service requests through various channels of communication.
- Maintains accurate records of customer documentation.
- Assists cross-functional teams in audits related to transportation processes.
- Supports business partners by uncovering and securing new business opportunities.
Preferred Qualifications
- High school diploma or GED.
- 2+ years of less-than-truckload or customer service experience.
- Proficiency in Microsoft Office and transportation management applications.
Pay Rate: $19.86 - $22.85 per hour, based on experience
Benefits
At Saia, your success is our success! That’s why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won’t go unnoticed.
Make Your Move
At Saia, our people are the reason we’ve been successful for over a century in the industry. Together, we’ve created a positive culture that’s driven by our core values – like dignity and respect, a customer-first approach, safety and more. With hundreds of terminals across the country and growing, we’re always looking for more collaborative and motivated individuals to join our team. So, if you’re ready to put your career on a solid path, let’s go further.
Saia is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Skills Required
- High school diploma or GED
- 2+ years of less-than-truckload or customer service experience
- Proficiency in Microsoft Office
- Experience with transportation management applications
Saia Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Saia and has not been reviewed or approved by Saia.
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Healthcare Strength — Healthcare coverage is considered robust, with affordable medical options and a premium-free plan after 10 years of service; this is highlighted as especially valuable for long-tenured employees.
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Retirement Support — Retirement offerings include a 401(k) with company matching, supporting long-term savings alongside the core insurance benefits.
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Leave & Time Off Breadth — Paid vacation, personal days, holidays, and sick leave are included, complemented by wellness programs and other supplemental options.
Saia Insights
What We Do
Saia isn’t logistics as usual. We’re a different kind of company. We’re people-focused and safety-driven – with a history of stability that comes from over a century in the industry. When you join us, you get a team that has your back, leadership that’s always ready to listen and a culture built on doing things the right way – for our people, customers, and community. So if you’re ready to learn, grow and build a successful future, let’s go further, together
