Spa Receptionist

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Riverfront luxury in one of America's most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower – a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA’s best views.

About the Role: 
Four Seasons Hotel and Private Residences New Orleans is seeking a Spa Receptionist to join our dynamic team. Ideal candidates have passion, excitement and dedication in serving our guests. Spa receptionists proactively welcome guests and are knowledgeable about treatments, products and services offered as well as pricing and scheduling.

What you will do:

•  Complete Appointment setting and coordination thereof, and communicate guests' needs.

• Utilize telephone and email according to Four Seasons service standards. 

• Process sales of products and services..

• Communicate to attendants the details of appointments including any updates/changes of tasks and bookings.  

• Assist Attendants and Therapists when needed.  

• Capture guests' feedback via the tools and resources provided.

What you bring: 

• Knowledge of MICROS preferred 

• One to two years’ experience working in Hospitality or Customer Service preferred

• Ability to multi-task on several tasks at once

• Work authorization in the United States

• Responsible Vendor Permit required

Our Benefits: 

• Comprehensive compensation package including health benefits and company matching 401k program.

• Paid time off for vacation, sick and (9) holidays.

• Complimentary employee meals prepared by the Four Seasons Culinary Team 

• Discounted Accommodations for Four Seasons Hotels and Resorts Worldwide.

• Complimentary dry cleaning of employee uniforms 

• Discounted parking  

Schedule and Hours:

• This is a full-time position. Candidates are expected to be able to work mornings, evenings, nights, weekends, and holidays.

Want to know more about working for Four Seasons? Visit us at: 

Four Seasons Hotel and Private Residences New Orleans: https://www.fourseasons.com/neworleans/ 

YouTube: http://bit.ly/WeAreFS 

Facebook: http://bit.ly/WeAreFS_FB 

LinkedIn: http://bit.ly/WeAreFS_LI 

Twitter: http://bit.ly/WeAreFS_TW 
Instagram: http://bit.ly/WeAreFS_IG 

See what our employees are saying at: #FSEmployee 

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf