The Role
Provide front-desk spa service: take reservations, welcome and assist guests, coordinate appointments, sell services/products, maintain spa cleanliness, and perform massages as needed.
Summary Generated by Built In
Under a name steeped in tradition, Kempinski, hoteliers since 1897, has travelled the world in search of fascinating destinations, without ever forgetting its traditions and European heritage. The spacious resorts and stylish city and wellness hotels reflect an individual and unique character, especially for guests who appreciate 5-star service and luxury on their business or private trips.
Do you have quick comprehension skills and work in an organised and precise manner even in stressful situations? Do you have a passion for the luxury hotel industry?
To strengthen our dynamic spa team, we are looking for you as a spa receptionist for the 2026/2027 winter season!
Do you have quick comprehension skills and work in an organised and precise manner even in stressful situations? Do you have a passion for the luxury hotel industry?
To strengthen our dynamic spa team, we are looking for you as a spa receptionist for the 2026/2027 winter season!
Key Responsibilities
- Taking reservations
- Working according to Kempinski standards
- Welcoming and looking after guests
- Being ready to give massages
- Cleaning the spa area
- Selling different services and products
- Coordinating different appointments
Skills, Knowledge and Expertise
- An organised and precise way of working
- Successfully completed specialist training and initial professional experience in the upmarket hotel industry
- You are motivated to learn new things and create unforgettable moments for guests
- Resilience, tidiness and a very high level of quality awareness
- Good German and English skills are a prerequisite; another foreign language, such as Russian, is an advantage
Benefits
- Live and work in the heart of the Engadin Alps
- A wide range of creative opportunities
- A pleasant working atmosphere in a young and dynamic team
- International career prospects and development opportunities
- Outstanding employee benefits in all Kempinski hotels, among others
- Staff accommodation in the immediate vicinity of the hotel, including laundry facilities, a fitness and common room, a kitchen and a wide range of dishes in our staff restaurant
- Free use of the in-house daycare centre for employee children
- Monthly employee activities such as skiing, snowboarding and cross-country skiing courses, hiking trips, spa evenings and German courses
- Internal ‘Feel Good Committee’ to help shape all welfare issues
About
Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
Skills Required
- Organised and precise way of working
- Successfully completed specialist training and initial professional experience in the upmarket hotel industry
- Willingness and ability to give massages
- Resilience, tidiness and a very high level of quality awareness
- Good German and English skills
- Additional foreign language skills (e.g., Russian)
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The Company
What We Do
Kempinski Hotels is a German luxury hotel management company, recognized as Europe's oldest luxury hotel group, operating upscale hotels worldwide and focusing on creating memorable guest experiences.
