Spécialiste Application Clinique

Reposted 4 Days Ago
Be an Early Applicant
Paris, Île-de-France, FRA
In-Office
Mid level
Healthtech • Software
The Role
Support and train LifeVest providers and internal teams, manage provider certification and contracts, oversee patient equipment allocation and troubleshooting, ensure administrative and quality standards, run internal trainings, manage inventories, and coordinate with field and headquarters teams to ensure optimal patient service.
Summary Generated by Built In
CMS

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.
ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world:

  • LifeVest, the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death.
  • HFMS (Heart Failure Management system) is a non-invasive, patch-based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmissions rates by 38 percent.
  • TherOx Super Saturated Oxygen (SSO2) Therapy is the first FDA-approved therapy since the stent 20+ years ago to reduce infarct size in patients with the most severe heart attacks.

Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need.
ZOLL has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and even one of Pittsburgh's Coolest Offices. But it's our unique opportunity to impact people's lives that makes ZOLL the ideal place to build your career.
 

Le CAS participe à la politique de formation, et anime des sessions pour les prestataires LifeVest. Il est le référent des prestataires « PSR » et intervient en support de la force commerciale. Il est impliqué dans la stratégie de formation des produits LifeVest et est le garant de la qualité de service patients.
3 grands axes :

  • Référent prestataires LifeVest.
  • Formation des collaborateurs et prestataires
  • Administratif
  • Region Lyonnaise

Essential Functions

  • Evaluation‐équipement‐formation‐dépannage patient
  • Référent des prestataires : identification de prestataires, formation, certification et contractualisation
  • Suivi administratif et opérationnel des PSR (documents légaux, facturation mensuelle, certification annuelle)
  • Suivi régulier du niveau de qualité de la formation patient,
  • Effectue la certification annuelle des équipes terrain (TM, DR)
  • Collaboration avec le service coordination et TM du secteur pour la gestion des demandes d’équipements
  • Travail collaboratif avec tous les services (terrain et siège)
  • Elaboration et suivi des formations internes
  • Elaboration et suivi des plans d’actions
  • Veille sur le suivi administratif et aide ponctuelle à la récupération des documents
  • Est le garant de la bonne gestion de son portefeuille PSR (admin, log, missions terrain)
  • Formation et sensibilisation des équipes aux techniques de travail
  • Réalisation, consolidation des procédures
  • Amélioration continue sur les principes d’équipement
  • Suivi des anomalies de fonctionnement suite à l’équipement
  • Assurer un service patient optimal (appels patients)
  • Communication avec les services de secours, réseau
  • Echanges techniques, en lien avec le patient, avec les équipes para médicales
  • Implication dans la gestion des patients décédés selon les procédures ISO
  • Renseigner les outils de suivi (saisie d’activité, suivi de temps d’activité, notes de frais, …) dans les délais impartis
  • Récupération‐renvoi du matériel non renvoyé par le patient et participation à la gestion des stocks et inventaires
  • Participation aux réunions organisées par le Manager CAS ou le Directeur National des Ventes, aux réunions nationales

Required/Preferred Education and Experience

  • connaissance des métiers du secteur médical
  • réactivité
  • organisation
  • adapter son discours en fonction de son interlocuteur
  • Anglais

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

Skills Required

  • Connaissance des metiers du secteur medical
  • Reactivite
  • Organisation
  • Adapter son discours en fonction de son interlocuteur
  • Anglais

ZOLL Medical Corporation Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ZOLL Medical Corporation and has not been reviewed or approved by ZOLL Medical Corporation.

  • Healthcare Strength Medical, dental, and vision coverage includes in‑network preventive care at 100% along with behavioral health/EAP and virtual therapy options. These features are often regarded as solid to good components of the package.
  • Parental & Family Support Paid parental leave provides 12 weeks at full pay for the birthing parent and 6 weeks for the non‑birthing parent after eligibility is met. This policy is frequently highlighted as a standout element.
  • Wellbeing & Lifestyle Benefits Wellness programs offer incentives and are complemented by multiple external well‑being recognitions. These programs add perceived value to total rewards.

ZOLL Medical Corporation Insights

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The Company
HQ: Chelmsford, MA
30,000 Employees

What We Do

ZOLL Medical Corporation, an Asahi Kasei Group Company, develops and markets medical devices and software solutions that help advance emergency care and save lives, while increasing clinical and operational efficiencies. With products for defibrillation and monitoring, circulation and CPR feedback, data management, therapeutic temperature management, and ventilation, ZOLL provides a comprehensive set of technologies that help clinicians, EMS and fire professionals, and lay rescuers treat victims needing resuscitation and acute critical care. The Asahi Kasei Group is a diversified group of companies led by holding company Asahi Kasei Corp., with operations in the material, homes, and health care business sectors. Its health care operations include devices and systems for acute critical care, dialysis, therapeutic apheresis, transfusion, and manufacture of biotherapeutics, as well as pharmaceuticals and diagnostic reagents. With more than 30,000 employees around the world, the Asahi Kasei Group serves customers in more than 100 countries.

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