Perfil Soporte en sistemas
-Carrera Técnica-Bachillerato, Licenciatura en tecnologías de Información, Ingeniería en Sistemas, Ciencias de la Computación, Informática, Ingeniería en Comunicaciones y Electrónica y/o carreras a fin.
-2 años de experiencia en industria de la tecnología dando soporte a computadoras (laptop, desktop), impresoras, laptop, handheld entre otros.
-Trabajo en equipo
-Comunicación efectiva
-Resolución de problemas
-Enfoque a resultados
-Proactivo
-Iniciativa, adaptabilidad y flexibilidad
-Disponibilidad de horario , (L-V, o L-S)
-Plus 'experiencia en APEX de Oracle'.
Responsabilidades del puesto.
-Conocimiento avanzado en sistemas operativos y software.
-Networking Intermedio-Avanzado
-Destreza en sistemas operativos: Windows 10 y 11
-Microsoft 365 Avanzado.
-Destreza en la paquetería de Office suite mínimo un 70%
-Optimización e Implementación de las mejores practicas en los procesos de soporte técnico.
-Dar soporte correctivo de primer nivel a los usuarios
-Programar el mantenimiento preventivo Hardware y Software de la empresa.
-Instalación y administración del sistemas Administrativos y aplicativos para computo operativo.
-Soporte técnico de primer nivel a las APP corporativas
-Control del inventario y elaboración de cartas de resguardo para Equipos de Cómputo e Impresoras y Asignación e instalación de Equipos de cómputo nuevos.
-Gestión de la infraestructura-Conocimientos en seguridad informática, incluyendo la protección de datos y la prevención de amenazas.
-Uso básico de bases de datos SQL (consultas simples, respaldo y restauración).
-Conocimientos en almacenamiento en la nube (Google Drive, OneDrive, Dropbox)
-Generación de manuales de usuario y guías rápidas, para respaldo de la información
-Configuración, administración y soporte (LAN, WAN, WiFi, VPN)
About Us
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
About the TeamConduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy.
Skills Required
- 2 años de experiencia en soporte técnico
- Conocimientos en Windows 10 y 11
- Microsoft 365 Avanzado
- Redes LAN, WAN, WiFi, VPN
- Experiencia en APEX de Oracle
Conduent Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Conduent and has not been reviewed or approved by Conduent.
-
Healthcare Strength — Health coverage is broad, with multiple plan options, preventive care at 100%, telemedicine access, behavioral health support, and wellness resources.
-
Leave & Time Off Breadth — Paid time off, holidays, sick days, volunteer time, and parental leave are included, offering multiple avenues for rest and personal needs.
-
Wellbeing & Lifestyle Benefits — Perks include childcare and commuter benefits, fitness stipends, discount programs, an Employee Assistance Program, and a remote work program that support overall wellbeing.
Conduent Insights
What We Do
Conduent delivers mission-critical services and solutions on behalf of businesses and governments — creating exceptional outcomes for its clients and the millions of people who count on them. Through process, technology and our diverse and dedicated associates, Conduent solutions and services automate workflows, improve efficiencies, reduce costs and enable revenue growth. It’s why most Fortune 100 companies and over 500 government entities depend on Conduent every day to manage their essential interactions and move their operations forward. At Conduent, we are one team with one mission. When you join Conduent, you are engaged in creating the future — both our company’s and your own. You’ll have the opportunity to grow and thrive through experiences and formalized learning programs.
