Work with Customer Service & Operations and our software partners to ensure processes remain fit for purpose and provide governance that we invoice our customers in-line with our payments to our partners.
Responsibilities- Own end-to-end solutions renewals, ensuring strong retention, timely processing, and protection of solutions revenue
- Build and actively manage a forward-looking renewals pipeline with clear accountability for delivery
- Maintain accurate records of all live solutions contracts, ensuring data integrity and visibility of install base
- Drive commercial performance through margin analysis, setting target margins by channel, identifying contracts below threshold, and leading recovery plans with stakeholders
- Lead and implement pricing strategies, including structured price increase programs aligned to revenue and margin improvement
- Ensure billing accuracy and governance across customer invoicing and partner costs, meeting SLAs and protecting profitability
- Build and maintain strong relationships with key solutions providers to improve renewals processes, alignment, and visibility
- Support and collaborate with stakeholders across Sales, Finance, and Operations, build strong understanding of the full solutions portfolio and end-to-end lifecycle
- Develop reporting and dashboards to track solutions revenue, renewals, retention, and extensions, while driving continuous process improvement
Qualifications:
Technical/business education required on middle –vocational level.
Experience:
• Sales and customer centric
• Accurate data entry
• Analytical skills
Personal qualities:
- Self-motivated, commercially driven, accountable, and results-oriented.
- Highly customer focused & delivery oriented
- Strong communication skills to understand (internal) customer issues and to find ways to exceed customer expectations
- Proactive & problem-solving skills
- High-level product & solutions understanding to understand implications for contracts process
- Excellent organization and planning skills
- Attention to detail; quality conscious
Salary up to £37,406, dependent on experience.
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About UsAt Canon, we’ve been inspiring people to capture and share their world for over 85 years. As a global leader in imaging and innovation, we’re driven by bold ideas, collaboration, and a commitment to making a positive impact. We’re proud of our diverse, inclusive culture and our philosophy of Kyosei – living and working together for the common good. We welcome applicants from all communities and backgrounds.
Why Join Us?
• Be part of a diverse, energetic team, joining 50+ nationalities at our Stockley Park Head Office
• Enjoy hybrid working (3 days in office, 2 from home)
• Benefit from flexible hours, professional development, and a wide range of perks
• Minimum of 25 days of personal holiday per year with up to 5 days of available holiday purchase
• Access a competitive salary, benefits, a generous pension scheme and up to 38% discount on Canon products
• Be part of a company that values sustainability, inclusion, and your personal growth
• Great transport links- Elizabeth Line and Stockley Park low-cost Shuttle Bus and free parking on site
If you are ready to make an impact – we’d love to hear from you.
Skills Required
- Technical or business education (middle - vocational level)
- Sales and customer-centric experience
- Accurate data entry skills
- Analytical skills
Canon Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Canon Inc. and has not been reviewed or approved by Canon Inc..
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Healthcare Strength — Health coverage spans comprehensive medical, dental, and vision options in the U.S., alongside added support via a dedicated health insurance society in Japan. Wellbeing resources and personal health consultant access are also highlighted within certain plans.
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Retirement Support — Retirement programs include a 401(k) with company match in the U.S. and corporate pension arrangements in Japan. Disclosures describe both defined-benefit and defined-contribution elements that supplement national systems.
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Parental & Family Support — Family-support policies in Japan extend childcare leave, caregiver leave, and reduced-hour schedules beyond legal minimums. Several group companies have earned government accreditation for family-friendly practices and promote active paid-leave usage.
Canon Inc. Insights
What We Do
Canon Inc., headquartered in Tokyo, Japan, is a leader in the fields of professional and consumer imaging equipment, industrial equipment and information systems. Canon’s extensive range of products includes production printers, multifunction office systems, inkjet and laser printers, cameras, video and cinematography equipment, network cameras, medical systems and semiconductor-manufacturing equipment. Originally established in 1937 as Precision Optical Industry, Co., Ltd., a camera manufacturer, Canon has successfully diversified and globalized to become a worldwide industry leader in professional and consumer imaging systems and solutions. With approximately 180,000 employees worldwide, the Canon Group includes manufacturing and marketing subsidiaries in Japan, the Americas, Europe, Asia and Oceania; and a global R&D network with companies based in the United States, Europe, Asia and Australia. Visit the Canon Inc. website at: global.canon
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