Solutions Specialist
We are seeking a motivated Solutions Specialist to join our team. This role involves actively engaging with prospective and existing clients, managing sales territories, and generating revenue through field-based sales activities. The ideal candidate will have excellent communication skills, a strong understanding of the sales process, and the ability to build and maintain long-term relationships with clients.
Key Responsibilities:
- Customer Needs Assessment: Engage with customers to understand their specific needs, challenges, and goals, gathering requirements that will inform the solution recommendation.
- Solution Recommendation and Design: Develop customized solutions that meet client needs, drawing on product knowledge and technical expertise. Present and demonstrate solutions effectively, addressing any technical concerns.
- Product Expertise: Maintain in-depth knowledge of the company’s products and services, as well as industry trends, in order to provide clients with the most relevant and innovative solutions.
- Customer Demonstrations and Training: Conduct product demonstrations and training sessions for clients, showcasing features, benefits, and best practices to ensure successful adoption and usage.
- Collaboration with Internal Teams: Work closely with product development, marketing, and customer support teams to communicate client feedback and influence product enhancements.
- Documentation and Reporting: Create and maintain detailed documentation for proposed solutions, including technical specifications, implementation plans, and pricing.
- Post-Sales Support: Provide support to clients after the sale, ensuring successful deployment and addressing any issues that arise, working to foster long-term relationships and client satisfaction.
- Continuous Learning: Stay up-to-date with new product releases, technology trends, and industry best practices, incorporating these insights into solutions
Key Qualifications:
- Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience).
- 2-5 years of experience in outside sales, field sales, or a similar role, preferably within [specific industry].
- Proven track record of meeting or exceeding sales targets and generating revenue.
- Excellent interpersonal, communication, and negotiation skills, with the ability to build and maintain client relationships.
- Strong organizational skills and the ability to manage time effectively.
- Self-motivated, with a results-oriented mindset and a high level of resilience.
- Proficiency with CRM software (e.g., Salesforce) and MS Office Suite.
- Valid driver’s license and willingness to travel extensively within the assigned territory.
Preferred Experience:
- Industry-specific certifications or knowledge related to [company’s industry or product focus].
- Familiarity with territory management strategies and field sales techniques.
- Experience in presenting and demonstrating products or services in a compelling manner.
What we do for you
At COURSER we prioritize our employees’ personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together.
Benefit Highlights
- Competitive benefits package, including medical, dental, vision, and life insurance
- 401k match
- Unlimited Approved PTO after one year (2 weeks your first year)
- 10 Holidays including your Birthday and a Floating Holiday!
- Gym reimbursement
- Amazon Prime reimbursement
- 40 Hours for Volunteer Time
- Paid Maternity and Paternity leave
- Paid certifications
- Learning and development programs
PTG is an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws.
Top Skills
What We Do
Most small to mid-size businesses have a ton of tech tools, software, apps, and systems to help them run—and most small to mid-size businesses don’t have the resources (or, quite frankly, the time) to make sure all those tools are running correctly. That’s where we come in.
PTG is an outsourced IT company based in Greenville, SC. We work with businesses to make sure they’re using the right tools for their needs, that those tools are working as expected, and that they’re actually providing value.
On a daily basis, we handle issues that pop up with your technology, whether planned or unplanned--everything from fixing computer errors to checking into potentially malicious emails to setting up computers for new employees. We’ll also meet with you quarterly to discuss the big picture: your business goals and the tools you need to get there, your cybersecurity and disaster recovery plan, and budget planning.
One of our core values is “We deliver phenomenal experiences”—if you’re not getting a phenomenal experience, you have the right to fire us at any time. We believe in re-earning your business with every interaction and we won’t lock you into a long-term contract.
Phenomenal experiences don’t stop with customers. We believe in delivering phenomenal experiences for our employees, too—and our employees have voted us one of the Best Places to Work in SC for five years in a row.
Here are a few more awards we’re proud of:
Channel Futures MSP501 Top Managed Service Providers, 2017-2018
Best Places to Work in SC, 2014-2018
Microsoft East Region Office 365 Partner of the Year, 2017
Microsoft Southeast Area Cloud Partner of the Year, 2013, 2015, 2016
INC5000 Fastest Growing Companies, 2015-2017
Best of Upstate, 2014
Microsoft Southeast Area Community Connections Partner of the year, 2012
👉Check out our current job openings at https://www.goptg.com/Careers
