Solutions Sales Manager

Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.

Job summary

As the Solutions Sales Manager for the Hybrid Cloud go to market (GTM) you will lead both direct and a virtual team to drive the direction and execution of our Hybrid Cloud GTM, ensuring alignment with overall business objectives and wider targets.

The direct team will include Business Development Managers. Accountable for the Hybrid Cloud GTM performance and growth, this role demands a strategic thinker with strong leadership skills, business acumen, and the ability to foster collaboration and innovation.

This role exists to lead, mentor, and inspire a cross-functional team aligned with key business units- including OCTO, Partner Management (PPM), Professional Services, Managed Services, and Marketing- while ensuring alignment to CDW's overarching sales objectives.

The Solutions Sales Manager actively shapes and executes the Hybrid Cloud strategy, fostering an environment of innovation, accountability, and high-quality delivery. By managing financial and performance metrics, nurturing internal and external relationships, and cultivating a culture of continuous improvement, the role ensures that team efforts directly contribute to sustainable revenue growth and enhanced customer outcomes.

Success measures

Success will be measured by your ability to achieve performance targets, contribute to the overall UKI sales number, and support the development and engagement of your team.

What you will do

Team Leadership:

• Lead and mentor the team, providing guidance and support to achieve team and individual performance goals, fostering a collaborative a high-performance culture
• Ensure team members are equipped with the necessary resources, guidance, and support to achieve their objectives
• Collaborate as part of a virtual team aligned with the Hybrid Cloud GTM, including OCTO (Office of the Chief Technology Officer), PPM, Marketing, PS (Professional Services), and MS (Managed Services)
• Create and foster an environment conducive to innovation, high productivity, and high quality, regularly observing the performance of direct reports, ensuring they maintain focus, motivation, adhere to and improve quality standards

Focus the team on the following:

• Customer Relevance & Sales Driven
• Removing Silos and preparing for Growth
• Encourage the team to learn, earn and have fun.
• Conduct monthly 121 meetings with the team, monitoring performance, supporting development, and completing the coworker life cycle process in line with Co-worker Services guidance.
• Build and maintain strong relationships with business peers (including US and Canadian peers) to maintain an awareness of developments within the wider business and support opportunities for standardisation across geographies where applicable.

Performance Management:

• Take ownership of the Hybrid Cloud GTM's performance metrics, ensuring that all activities contribute to the overall sales number and to meeting or exceeding targets
• Monitor and report on key performance indicators (KPIs), driving accountability and continuous improvement within the team.
• Strategic Leadership:
• Develop and execute a comprehensive strategy for the Hybrid Cloud GTM, aligning with the company's overall vision and goals
• Identify market trends and opportunities to drive growth and innovation within the Hybrid Platforms Solution Area

Collaboration and Alignment:

• Foster strong collaboration across various departments, supporting initiatives, and ensuring cohesive and integrated efforts towards achieving Hybrid Platforms Solution Area objectives
• Work closely with the sales team to ensure alignment and support for the overall sales strategy

Financial Responsibility:

• Manage the financial performance of the Hybrid Cloud GTM, ensuring targets are met and budgets are adhered to
• Contribute to the overall sales number by driving the performance of the Hybrid Cloud GTM
• Ensure compliance with all relevant regulations and company policies, maintaining operational excellence.

Customer Focus and Satisfaction:

• Ensure that the Hybrid Cloud GTM meets or exceeds customer expectations by delivering high-quality solutions and services
• Drive initiatives that enhance customer satisfaction and build long-term client relationships

What we expect of you

Required Experience

• Proven experience in a leadership role within the technology or IT solutions industry

Skills and knowledge

• High levels of industry-related knowledge with an insatiable thirst for new information relevant to the market
• The ability to clearly and concisely present concepts and recommendations in verbal, written, and presentation formats to customers, senior leaders, and cross-functional audiences
• Strong understanding of market trends, customer needs, and competitive landscape
• Results-driven with a track record of achieving and exceeding performance targets

Competencies

• Strategic thinking and execution - Using deep knowledge of CDW's offerings and sales approach to shape clear, practical strategies aligned with business goals. Applying sharp commercial insight and clear thinking and a methodical approach to turn plans into action, guiding people and resources to deliver strong results
• Virtual team leadership - Combining leadership skills, collaboration experience, and organisational insight to effectively manage multidisciplinary teams in both direct and virtual settings. Demonstrating the ability to align diverse functions toward shared goals, foster engagement across locations, and drive high performance through inclusive, outcome-focused leadership
• Influential communication and relationship management - Combining strong communication expertise, negotiation techniques, and interpersonal experience to build trust, influence outcomes, and foster effective working relationships. Adapting messaging to suit diverse audiences and situations

Execution and prioritisation

• Combining detail-orientation with strong time management skills and the capacity to lead and work on multiple initiatives, as well as dynamically prioritise and pivot based on changing business needs

CDW is committed to being an AI-fluent organization

As a leader, you will champion and be accountable for our vision of becoming an AI-fluent organization. We expect leaders to model curiosity, encourage responsible AI adoption, and foster a culture of continuous learning. You don't need deep technical expertise, but you should be comfortable exploring how AI can enhance strategy, decision-making, and team performance. Your role includes guiding others in building confidence and capability with AI tools and practices, while promoting openness to experimentation and shared learning.

Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that's curious, adaptive, and ready to explore what's possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.

About Us

CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what's possible through technology. What makes CDW different isn't just what we do- it's how we do it. At CDW we act as one- building trust, speaking candidly, and working together to achieve more. We play to win- focusing on what matters most and delivering for our customers. And we think forward- staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That's why we think of ourselves as coworkers, not just employees- working together to solve complex challenges and deliver real impact for our customers and communities.

As a full-stack, full-lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what's next.

Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.