Solutions Lead Analyst

Posted 10 Days Ago
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Jersey City, NJ, USA
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Lead cross-functional technology programs by building integrated plans, tracking dependencies and risks, running governance forums, managing resources and decisions, producing executive-ready communications, and applying AI-assisted analysis with strong validation and data-handling practices.
Summary Generated by Built In
Lead the forefront of innovative solutions analysis in a dynamic tech environment, driving success through expertise in data analytics and technical program delivery. 
As a Lead Solutions Analyst at JPMorganChase within Corporate Technology, you will bring structure and operational rigor to a portfolio of large-scale, cross-functional 
technology initiatives that impact clients, employees, and stakeholders across the firm. You will serve as the connective tissue between engineering, product, operations, and senior leadership — translating complexity into clear plans, decisions, and outcomes. This role demands both big-picture thinking and relentless execution: you will set priorities, manage resources, mobilize matrixed teams, and proactively surface and resolve delivery risks before they become blockers. Your success will be measured by the clarity you create, the follow-through you drive, and the confidence you build with the leaders you support.
Job responsibilities
  • LBuild and maintain integrated program plans across workstreams, including scope, timelines, milestones, and deliverables, ensuring all teams are aligned on objectives and release readiness
  • Track critical path items, dependencies, and delivery dates — surfacing impacts early and driving timely course corrections across engineering, product, quality assurance, and operations teams
  • Run the operating rhythm and governance forums, including status meetings, leadership readouts, and cross-functional coordination sessions that keep programs moving forward
  • Maintain a decision log and drive open decision items to resolution, ensuring clear ownership, accountability, and timely closure across all program workstreams
  • Track actions with defined owners and due dates, applying persistent follow-up discipline to ensure commitments are met and escalations are handled proactively
  • Create, refresh, and manage program and portfolio status decks, delivering concise executive-ready communications that summarize progress, risks, mitigations, decisions needed, and next steps
  • Own end-to-end risk, assumption, issue, and dependency management by confirming ownership, due dates, mitigation plans, and escalation or closure paths
  • Manage resourcing and capacity across programs, including resourcing plans, capacity views, onboarding and offboarding coordination, and allocation changes
  • Uses enterprise-authorized AI capabilities within the work environment to accelerate requirements synthesis and solution optioning, validating outputs and handling data according to sensitivity and security requirements.
  • Promotes reuse-first, AI-assisted practices for analysis and documentation across the team, ensuring human review and alignment to delivery standards.
 
Required qualifications, capabilities, and skills
  • Formal training or certification on software engineering concepts and 5+ years applied experience
  • Demonstrated experience delivering complex technology programs in large, matrixed organizations with multiple senior stakeholders and competing priorities
  • Strong executive communication skills, including the ability to build compelling narratives, produce concise written updates, and drive clear decisions in leadership forums
  • Proven ability to operate effectively amid ambiguity, shifting priorities, and organizational complexity without losing delivery momentum
  • Strong analytical reasoning and structured problem-solving skills, with the ability to break down objectives into actionable plans, milestones, and measurable outcomes
  • Technical fluency with modern platforms, software delivery practices, and tooling sufficient to partner effectively with engineering and architecture teams
  • Proficiency in leveraging artificial intelligence capabilities, data analysis tools, and presentation platforms to enhance program visibility and decision-making
  • Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support solutions analysis workflows with strong validation habits and awareness of data sensitivity.
  • Ability to review and validate AI-assisted analyses and recommendations before use, escalating when uncertain and following data handling expectations.


Preferred qualifications, capabilities, and skills
  • Experience in financial services technology, particularly in high-governance environments with complex stakeholder landscapes and multi-team program dependencies
  • Change management experience, including communications planning, readiness activities, and adoption support across impacted groups
  • Demonstrated ability to establish repeatable operating rhythms and governance structures across multiple concurrent initiatives
  • Ability to quickly learn new technical domains and delivery landscapes while maintaining execution control and stakeholder confidence
  • Experience supporting senior technology leaders with portfolio-level visibility, executive briefings, and strategic program communications
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the TeamOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Skills Required

  • Formal training or certification on software engineering concepts and 5+ years applied experience
  • Demonstrated experience delivering complex technology programs in large, matrixed organizations
  • Strong executive communication skills, including concise written updates and leadership decision facilitation
  • Ability to operate effectively amid ambiguity, shifting priorities, and organizational complexity
  • Strong analytical reasoning and structured problem-solving skills
  • Technical fluency with modern platforms, software delivery practices, and tooling to partner with engineering and architecture
  • Proficiency in leveraging artificial intelligence capabilities, data analysis tools, and presentation platforms
  • Demonstrated experience using enterprise-authorized AI capabilities with strong validation habits and awareness of data sensitivity
  • Ability to review and validate AI-assisted analyses and recommendations before use, escalating when uncertain
  • Experience in financial services technology, high-governance environments, or complex stakeholder landscapes
  • Change management experience including communications planning and adoption support
  • Experience establishing repeatable operating rhythms and governance structures across concurrent initiatives
  • Experience supporting senior technology leaders with portfolio-level visibility and executive briefings

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
  • Parental & Family Support Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
  • Retirement Support Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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