As a Lead Solutions Analyst within the JPMorganChase Cloud Business Operations team, you will play a central role in driving the success of our technical program delivery. Your deep understanding of applications, platforms, and products will position you as a key bridge between product owners, business, operations, and software developers. Utilizing advanced analytical reasoning and technical fluency, you will translate complex business requirements into well-structured and technically feasible solutions. You will make data-informed decisions and provide strategic insights to support key business initiatives. As a technical subject matter expert, you'll navigate ambiguity, manage change effectively, and communicate compellingly with diverse stakeholder audiences to ensure the highest quality and professionalism in service delivery.
- Lead the elicitation, documentation, and validation of business and data flow requirements, ensuring alignment with stakeholder expectations and technical feasibility
- Uses enterprise-authorized AI capabilities within the work environment to accelerate requirements synthesis and solution optioning, validating outputs and handling data according to sensitivity and security requirements.
- Model the design and implementation of technical solutions, ensuring seamless integration with existing systems and infrastructure
- Utilize advanced data analytics techniques to extract insights from large, diverse datasets, driving data-informed decision-making and supporting key business initiatives
- Develop and maintain comprehensive knowledge of industry trends, emerging technologies, and best practices and apply technical fluency in relevant platforms and approved tools to provide strategic guidance and innovative solutions for complex projects
- Promotes reuse-first, AI-assisted practices for analysis and documentation across the team, ensuring human review and alignment to delivery standards.
- Lead the analysis and allocation of public cloud costs, ensuring accurate and efficient financial management across the organization.
- Evaluate public cloud business opportunities, collaborating with internal teams to align financial strategies with organizational goals.
- Manage and execute standard monthly billing processes for public cloud providers, ensuring accuracy and compliance.
- Interpret financial data to understand changes in cloud spend, providing insights into the “hows” and “whys” of month-over-month variations.
- Collaborate with cross-functional teams to drive data-informed decision-making and support key business initiatives.
- 5+ years of experience or equivalent expertise in solutions analysis, technical program delivery, or a related field
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support solutions analysis workflows with strong validation habits and awareness of data sensitivity.
- Ability to review and validate AI-assisted analyses and recommendations before use, escalating when uncertain and following data handling expectations.
- Advanced knowledge of data analytics techniques, with experience in developing and interpreting models, diagrams, and data-driven insights, including data visualization using approved tools
- Strong track record of leading through change, navigating ambiguous situations, and managing dependencies in complex projects
- Strong proficiency in Excel and data analysis, with the ability to handle large datasets and complex calculations.
- Knowledge of public cloud providers (AWS, Azure, Google Cloud) and cloud cost management tools.
- Ability to interpret and analyze financial data, providing strategic insights and recommendations.
- Excellent communication skills, with the ability to convey complex financial information to diverse audiences.
- FinOps certification and AWS Cloud Practitioner certification (or equivalent for Azure/Google) highly desirable.
- Strong understanding of cloud billing processes, financial reporting, and experience with cloud cost management platforms and tools.
- Proven ability to work collaboratively in a fast-paced, dynamic environment.
- Demonstrated ability to lead through change and manage ambiguity effectively.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 5+ years of experience or equivalent expertise in solutions analysis, technical program delivery, or a related field
- Experience using enterprise-authorized AI capabilities for solutions analysis, with strong validation practices and data sensitivity awareness
- Ability to review and validate AI-assisted analyses and recommendations, escalate uncertainty, and follow data-handling expectations
- Advanced knowledge of data analytics techniques, including developing and interpreting models, diagrams, data-driven insights, and visualizations
- Experience leading through change, navigating ambiguity, and managing dependencies in complex projects
- Strong proficiency in Excel and data analysis, including handling large datasets and complex calculations
- Knowledge of public cloud providers such as AWS, Azure, or Google Cloud and cloud cost management tools
- Ability to interpret and analyze financial data and provide strategic insights and recommendations
- Excellent communication skills for conveying complex financial information to diverse audiences
- FinOps certification and AWS Cloud Practitioner certification, or equivalent Azure or Google certification
- Strong understanding of cloud billing processes, financial reporting, and cloud cost management platforms and tools
- Ability to work collaboratively in a fast-paced, dynamic environment
- Ability to lead through change and manage ambiguity effectively
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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