Your Opportunity, Your Team
The Solutions Engineer supports QVC's Broadcast and Media teams by designing, maintaining, and improving the technology platforms that support their work. This is a project-based role that partners closely with engineers, operations, IT, production stakeholders, and vendors to solve technical challenges and prototype new technologies.
Where You'll Work
This role is onsite and will require you to work from our West Chester, PA location daily. Relocation assistance is not available for this role.
What You'll Do
Lead project-based engineering work across broadcast and media systems, helping design, support, optimize, and implement solutions across existing and emerging infrastructure.
Evaluate, test, and prototype new technologies to support future-state workflows, improve scalability, and strengthen operational resilience.
Partner with stakeholders, vendors, Procurement, and Legal to clarify requirements, assess solutions, and support RFP/RFI processes.
Monitor system capacity, usage, and performance, making recommendations to improve reliability, redundancy, uptime, and long-term supportability.
Provide technical support and troubleshooting for live production and development environments, including escalated issues and critical broadcast incidents.
Install, configure, and maintain servers, operating systems, networking devices, and vendor-specific broadcast/media software.
Support core broadcast technologies including video routers, audio mixers, cameras, intercom, playout/automation, and media systems.
Develop standards, procedures, security settings, and system documentation while contributing to continuous improvement initiatives.
What You'll Bring
3–5 years of experience in a corporate or broadcast IT environment supporting servers, applications, and multi-tiered technical systems.
Expertise in network administration, Windows server administration, and troubleshooting complex infrastructure issues.
Knowledge of firewalls, system monitoring tools, SQL databases, virtualization platforms, and security administration.
The ability to analyze technical issues, perform root cause analysis, and respond quickly during live broadcast situations.
A bachelor's degree in Computer Science, Electrical Engineering, or a related field, or equivalent relevant experience; certifications such as CCNA, CCNP, Microsoft, or VMware.
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Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.
QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [email protected] for assistance.
If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.
Skills Required
- 3-5 years experience in a corporate or broadcast IT environment supporting servers, applications, and multi-tiered technical systems.
- Expertise in network administration and Windows Server administration.
- Knowledge of firewalls, system monitoring tools, SQL databases, virtualization platforms, and security administration.
- Experience with broadcast technologies: video routers, audio mixers, cameras, intercom, playout/automation, and media systems.
- Ability to analyze technical issues, perform root cause analysis, and respond quickly during live broadcast situations.
- Install, configure, and maintain servers, operating systems, networking devices, and vendor-specific broadcast/media software.
- Bachelor's degree in Computer Science, Electrical Engineering, or a related field, or equivalent relevant experience.
- Certifications such as CCNA, CCNP, Microsoft, or VMware.
- Onsite work at West Chester, PA location daily.
QVC Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about QVC Group and has not been reviewed or approved by QVC Group.
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Healthcare Strength — Healthcare coverage is positioned as broad, including medical, dental, vision, prescription coverage, and company-paid life insurance and AD&D. Additional wellness supports like confidential counseling and condition-management programs are also part of the offering.
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Flexible Benefits — Flexible work arrangements such as remote work, flextime, and compressed schedules are available in parts of the organization. Spending-account options like HSA and FSA are included within the benefits mix.
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Retirement Support — Retirement support includes access to a 401(k) plan with company matching, and some sources also reference a pension plan. Performance bonuses are also described as available for some employees.
QVC Group Insights
What We Do
Curated Experiences. Infinite Possibilities.® We believe in a Third Way to Shop® – beyond transactional ecommerce or traditional brick-and-mortar stores – for customers who crave engaging shopping experiences. We're a select group of diverse businesses that provide customers with curated collections of unique products, made personal and relevant by the power of storytelling. We combine the best of retail, media, and social to curate experiences, conversations, and communities for millions of highly discerning shoppers. We bring joy, inspiration, and humanity to shopping. We also curate large audiences, across our many platforms, for our thousands of brand vendors. Qurate Retail Group comprises seven leading retail brands – QVC®, HSN®, Zulily®, Ballard Designs®, Frontgate®, Garnet Hill®, and Grandin Road®. We reach approximately 218 million homes worldwide via 14 television networks and reach millions more via multiple streaming services, social pages, mobile apps, websites, print catalogs, and in-store destinations. We're a world leader in video commerce globally, among the top ecommerce retailers in North America (according to Digital Commerce 360), and a leader in mobile commerce and social commerce.
