Solutions Engineer

Reposted 17 Days Ago
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New York, NY, USA
In-Office
130K-145K Annually
Senior level
Big Data • Analytics • Big Data Analytics
We make it fast and easy for business to adopt AI
The Role
The Solutions Engineer will enhance customer engagement with AI solutions by integrating usage into workflows, monitoring metrics, and providing feedback between customers and internal teams.
Summary Generated by Built In
Company Description

Newton Research is a fast-growing software start-up founded by repeat entrepreneurs and well-funded by blue chip venture capital firms. We are working with cutting edge technology including LLMs and generative AI. We build products that leverage AI agents to handle complex marketing analytics workflows for our customers and partners.

Role Description

This team drives product growth by focusing on customer adoption and utilization of Newton's AI solutions. This role is key to increasing customer engagement, showcasing the platform's value, and keeping the voice of the customer at the forefront of the product roadmap.  The ideal candidate will have advertising technology experience and a diverse skill set encompassing growth, product, marketing, Gen AI, and customer success. This multifaceted role requires a motivated, highly organized, and process-driven individual with an attention to detail, strategic mindset, and the ability to excel in a collaborative, fast-paced startup environment. As an early team member, you will have a unique opportunity to shape our product and establish yourself as a leader in the AI and advertising analytics industry.  

Responsibilities:
  • Identify opportunities to integrate platform usage into user workflow habits by guiding customers toward high-value use cases
  • Conduct regular check-ins with customers to understand their evolving needs and provide guidance on leveraging Newton’s solutions effectively, acting as the communication bridge between customers and internal AI team
  • Monitor customer engagement through various platform utilization metrics
  • Serve as voice of the customer, gathering insights from customers interactions and translating them into actionable feedback for the product and AI teams
Qualifications:
  • 5+ years of experience in the advertising technology industry, preferably in analytics or data operations
  • Deep understanding of the analytics and AI landscape, mainly how advertisers and publishers think about use cases in analytics, attribution, and profitability
  • Strong problem-solving skills with a passion for communicating and delivering technical solutions
  • Experience collaborating with clients and cross-functional teams, including product, engineering, and sales.
  • Understanding of SQL and Python is preferred

Base salary range: $130,000-$145,000

Skills Required

  • 5+ years of experience in advertising technology industry
  • Deep understanding of analytics and AI landscape
  • Strong problem-solving skills
  • Experience collaborating with clients and cross-functional teams
  • Understanding of SQL and Python
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The Company
HQ: New York, NY
19 Employees
Year Founded: 2023

What We Do

Newton Research was founded by repeat entrepreneurs who have built multiple successful analytics companies. We were inspired to launch Newton based on firsthand experience with deficiencies in existing analytics workflows and dashboards. As early adopters of AI agents and a multi-agent framework, we have made the most of our head start in the space to develop a team of agents and a build-your-own agent functionality that brands, agencies, publishers, and platforms are already leveraging today to drastically increase their analytics throughput and improve marketing outcomes.

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