We are the Solutions Engineering team at Miro Japan. We play a critical role in bridging the gap between technical innovation and business needs. Our mission is to be solutions champions for our customers’ and partners’ requirements, bringing the product to life within the technically complex environments of our largest Enterprise customers.
We are Miro problem-solvers, creating high-impact and high-value solutions for anything, innovation and collaboration. We are dedicated to delivering tailored solutions that drive customer success across the region and are looking forward to getting to know you!
About the RoleIf you enjoy working in a start-up environment and like to create meaningful value for customers and team members alike, this is an outstanding opportunity for you. In this role, you will have a unique opportunity to accelerate sales cycles by serving as a Miro product and sales expert at a cutting-edge technology company. As a Solutions Engineer, you will be at the forefront of designing and delivering bespoke solutions to our diverse clientele, bridging the gap between technical innovation and customer satisfaction.
This role requires a blend of technical acumen and interpersonal skills, making you a pivotal link between our Go-To-Market and Product/Engineering teams. You will be a key partner to our Sales, Customer Success, and Partnerships teams not only in crafting how our customers use the product today but also in shaping how our product evolves to meet the needs of the future. We are looking for a storyteller and problem-solver who is ready to fix complex challenges and drive high-impact results.
What you’ll do- Collaborate Globally: Work closely with a cross-functional, multi-national team to design and implement cutting-edge solutions tailored to customer needs
- Technical Expertise: Leverage and deepen your product knowledge to solve complex technical challenges, acting as a subject matter expert for our customers and internal teams
- Sales Enablement: Support sales activities by creating and presenting compelling demo and presentation content, showcasing the value and capabilities of our solutions
- Customer Advocacy: Partner with key accounts to understand their unique challenges and opportunities, driving positive change and improvements in their operations
- Innovative Problem-Solving: Apply creative thinking and technical skills to develop and optimize solutions, ensuring high customer satisfaction and success
- Knowledge Sharing: Continuously learn and share insights with the global team, contributing to a culture of excellence and collaboration
- Impactful Engagement: Influence large deals and customer workflows, making a tangible difference in how businesses operate and succeed
- Problem-Solving Skills: Strong analytical and creative problem-solving abilities
- Communication Skills: Excellent verbal and written communication abilities
- Customer Facing: 8+ years Enterprise customer-facing experience
- Collaboration: Strong teamwork skills to work with cross-functional, multi-national teams
- Presentation Skills: Experience in creating and delivering engaging demo and presentation content
- Adaptability: Flexibility to adapt to changing environments and customer requirements
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.
#LI-YN1
Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 100M users and 250,000 companies collaborate in the Innovation Workspace. Miro was founded in 2011 and currently has more than 1,600 employees in 13 hubs around the world.
We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!
Check out more about life at Miro:
- Youtube: https://www.youtube.com/@lifeatmiro
- Blog: https://miro.com/careers/life-at-miro/all/
- Instagram: https://www.instagram.com/mirohq/
At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.
Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here.
Skills Required
- 5+ years Enterprise customer-facing experience
- Strong analytical and creative problem-solving abilities
- Excellent verbal and written communication abilities
- Strong teamwork skills to work with cross-functional, multi-national teams
- Experience in creating and delivering engaging demo and presentation content
- Flexibility to adapt to changing environments and customer requirements
Miro Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Miro and has not been reviewed or approved by Miro.
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Wellbeing & Lifestyle Benefits — Wellbeing support is reinforced through free daily catered meals and breakfast twice per week, alongside wellness and home-office stipend elements. Learning and development stipends and online course subscriptions also add to the overall value of rewards beyond cash compensation.
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Healthcare Strength — Healthcare coverage is described as comprehensive, including medical, dental, and vision with strong employer premium support in the US and similar subsidies elsewhere. Mental health support and fertility benefits are also included, broadening the health-related value of the package.
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Equity Value & Accessibility — Equity is positioned as a meaningful part of total rewards, with competitive RSUs and the potential for high perceived upside tied to the company’s valuation trajectory. This equity component is repeatedly framed as a key differentiator of the overall compensation package.
Miro Insights
What We Do
Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world. At Miro, we are a team of nearly 1800 dreamers, thinkers, builders, storytellers, and designers from all over the world. That scale is one of our strengths, along with the intentionality behind our values. We champion one another to win the world. We lead with empathy and understanding to keep ourselves humble and our product human. We dream big, aim high, and let our failures inform our future successes. If you want to become a part of our team, keep reading to learn more about who we are and who you can become, with us.
Why Work With Us
We don't joke about our values. Everything we do, from how we hire talent, promote employees, and celebrate our people is informed by our values. Our values shape what we stand for, and what we stand against: - Play as a team to win the world - Focus on impact and make it happen - Learn, grow, and drive change - Practice empathy to gain insight
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