Summary:
Primarily provides pre-sales technical support for the development and implementation of complex products/applications/solutions. Uses in-depth product knowledge to provide technical expertise to sales staff and the customer through sales presentations and product demonstrations. Assists the sales staff in assessing potential application of company products to meet customer needs and may prepare detailed product specifications for the development and implementation of customer products/applications/solutions. May create detailed design and implementation specifications for complex products/applications/solutions. May build a mini-application based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for client. May provide consultation to prospective users and/or product capability assessment and validation.Duties & Responsibilities:
- Support for PIC Characterization: Assist customers in testing Photonic Integrated Circuits (PICs) at the wafer or die level.
• Ecosystem Collaboration: Work with probe station partners and laser source integration for SiPh
testing workflows.
- Cover all Fiber Optics labs product of VIAVI portfolio; OSA, Fiber Inspection Tools, power meter & laser source, IL/RL tester, Optical Amplifiers, Optical switches, swept wavelength systems, component analyzers, Tunable filters, Polarization controllers, Broadband sources C&L band etc.
- To work closely with customers R&D, NPI and manufacturing to provide optical testing solutions.
- Understand real customer requirements. Set right expectation. Propose the right solution and demonstrate compelling value of our products.
- Conduct product/solution demos and on-site trials, coordinating with Sales and Division.
- Conduct user training sessions for high-end products and help customers starting-up with testing.
- Create localized test procedure documents according to local customer needs.
- Transfer competencies and technologies to direct sales and channel partners (education).
- Present Products and Technology at targeted road shows/seminars in the region covered.
- Provide feedback to Division and contribute to their strategy preparation.
- Share experience and best practices with Sales, and Division.
Pre-Requisites / Skills / Experience Requirements:
Skills Required
- In-depth knowledge of Photonic Integrated Circuits (PICs)
- Experience with fiber optics and optical testing solutions
- Ability to provide technical support and conduct product demonstrations
- Experience in customer training and consultation
VIAVI Solutions Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about VIAVI Solutions and has not been reviewed or approved by VIAVI Solutions.
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Leave & Time Off Breadth — Time off options are described as generous, including paid time off with flexible scheduling and work-from-home arrangements. Feedback suggests some teams implement unlimited or discretionary PTO and respect balance through flexible start times.
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Healthcare Strength — Health coverage is portrayed as comprehensive, spanning medical, dental, vision, life, disability, wellness initiatives, annual health exams, and emergency medical coverage for travel. Strong medical allowances and an employee assistance program further reinforce perceived coverage depth.
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Strong & Reliable Incentives — Incentive programs are highlighted through variable pay and bonus structures that can augment base pay. Feedback suggests twice-yearly bonuses may occur when company performance supports it.
VIAVI Solutions Insights
What We Do
VIAVI Solutions (NASDAQ: VIAV) is a global leader in both network and service enablement and optical security performance products and solutions. Our technologies contribute to the success of a wide range of customers – from the world’s largest mobile operators and governmental entities to enterprise network and application providers to contractors laying the fiber and building the towers that keep us connected
