Responsibilities:
- Assist AEs in positioning Filevine to clients seeking case management, AI, and contract management solutions particularly in the legal and corporate verticals.
- This is non-customer facing role with a focus on preparing and delivering dynamic storytelling demonstrations of products to our AE team.
- Continually improve your understanding of the intricacies of the Filevine offerings.
- Help in researching and developing solutions within the Filevine suite to solve customer needs.
Qualifications:
- 3+ years of experience in a technical role, such as quality assurance, engineer in test or technical support.
- A curious mind that wants to know how it works and why it works; the type of person who can’t help but push a button to find out what happens when you do.
- Fluent in English. Strong communicator, ability to efficiently communicate with our account executive team in the US time zone.
- Problem-solving skills so you can listen to the customers’ desires and concerns, and then recommend solutions.
- Adaptable to sudden changes whether they be in a customer conversation or overall in business strategy.
- Legal software admin experience is a plus but not necessary.
Skills Required
- 3+ years of experience in a technical role, such as quality assurance, engineer in test or technical support
- Fluent in English with strong communication skills
- Problem-solving skills
- Adaptable to sudden changes in conversations or business strategy
- Legal software admin experience is a plus
Filevine Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Filevine and has not been reviewed or approved by Filevine.
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Healthcare Strength — Health coverage is described as covering the major bases (medical, dental, vision) and is often framed as decent quality. In some cases, premiums and copays are portrayed as relatively favorable, suggesting tangible value from the plans.
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Parental & Family Support — Paid parental leave is positioned as a standard, clearly offered benefit. The presence of parental leave alongside disability coverage signals baseline family-support provisions typical of growth-stage tech employers.
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Fair & Transparent Compensation — Compensation is sometimes framed as fair or reasonable relative to role expectations, with technical roles in particular appearing closer to market-aligned ranges. This creates pockets where pay is perceived as competitive even if not consistently top-of-market across the company.
Filevine Insights
What We Do
Filevine is case management software built for and inspired by real attorneys. As a fully-featured suite of tools, it comes ready to manage every part of a moving case. Assign tasks, upload files or images, monitor staff productivity, and communicate with your client directly from within their case file. Our software is built on the truth that every law firm functions differently. That’s why Filevine is so customizable. Build new case-type templates, design automatic workflows, and receive customized reports on a schedule that fits your needs. Accessing your information is never a problem, because Filevine is hosted on The Cloud. To ensure security, your law firm’s data is protected through state-of-the-art encryption on redundant servers. All you need to get started is an internet connection and your favorite web browser. Learn more at filevine.com.
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