Solutions Engineer

FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world.
Job Summary
The Solution Engineer act as the key technical expert in the execution of FreeWheel's strategic implementation projects, for some of the largest Broadcasters and Advertising Platforms in Europe. As such, you must communicate with customers and partners frequently, finding clever solutions to complex problems, drawing upon your experience, product knowledge and creativity to ensure the success of FreeWheel's most demanding client initiatives. You will also be tasked with developing and sharing best practices across FreeWheel and providing support to the Client Services organisation, standardising proven solutions, and acting as a trusted expert both internally and externally.
Job Description
Basic requirements:

• BA/BS level degree in Computer Science, or equivalent practical experience

• Web or mobile technology literate (HTML5, JavaScript...)

• Database structures knowledge and/or some experience with SQL

• Experience presenting to diverse audience at all levels of seniority

Preferred qualification:

• Experience with video technologies and/or online advertising

• Experience in scoping and requirement gathering solutions

• Skills with web/mobile technologies: JavaScript, HTML5, CSS, ActionScript 3, Objective C, XML, etc...

• Experience in technical troubleshooting

• Pre-sales experience

• Knowledge of scripting language and/or experience with API

Key responsibilities:

• Design and document business and technical solutions for client project execution

• Act as primary liaison between the Client Team and Product Development teams, providing guidance and feedback on product usage, gaps, or new use cases

• Participate in pre-sales efforts in which a prospect's needs deep technical insight in to FreeWheel's technology

• Address major escalations and client-wide difficulties, assist in complex implementations, and clarify appropriate resolution paths for new or unclear use cases

• Provide advice to Marketing, Product Marketing and Commercial team on "story", materials, and product features

• Provide training to our internal teams, and occasionally to our clients

About FreeWheel
FreeWheel, A Comcast Company, empowers all segments of The New TV Ecosystem. We are structured to provide the full breadth of solutions the advertising industry needs to achieve their goals. We provide the technology, data enablement and convergent marketplaces required to ensure buyers and sellers can transact across all screens, across all data types, and all sales channels, in order to ensure the ultimate goal - results for marketers. With offices in New York, San Francisco, Chicago, London, Paris, Beijing, and across the globe, FreeWheel, A Comcast Company, stands to advocate for the entire industry through the FreeWheel Council for Premium Video. For more information, please visit freewheel.com.
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We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality-to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Please visit the benefits summary on our careers site for more details.
Education
Bachelor's Degree
Certifications (if applicable)
Relative Work Experience
2-5 Years
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That?s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality ? to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
2-5 Years