Come jo in a winning team! Here at Imprivata, you'll see a dedicated group of professionals who care about improving healthcare. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our virtual team-building events.
While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact and a commitment to having fun.
We are seeking a Solutions Engineer to join our team for this hybrid opportunity out of our Waltham, MA; Austin, TX; or St. Petersburg, FL office.
Job Summary
The Solutions Engineer is a technical professional supporting the sales cycle by working with Sales Representatives and Channel Partners. You will partner to comprehend customer requirements and deliver tailored product demonstrations and proof-of-concept evaluations. The Solutions Engineer also promotes professional services, creates statements of work, and ensures efficient pre-sales support to drive new and add-on sales.
Duties and Responsibilities
- Conduct discovery interviews with stakeholders to identify technical, business, and workflow requirements.
- Present customized Imprivata solutions and best practices through tailored demos and presentations.
- Communicate the business value of solutions to both executive and technical audiences.
- Manage proof-of-concept (PoC) evaluations, including defining success criteria and delivering proposals.
- Create estimates, proposals, and statements of work for professional and managed services.
- Support sales goals by partnering with Sales Reps, enabling channel partners, and assisting with events and RFPs.
- Ensure smooth post-sale transitions to services teams and stay up to date on evolving Imprivata solutions.
- Travel up to 50%
- Other duties as assigned and required
Qualifications
- Bachelor's degree in engineering or a related technical field.
- 5+ years of experience in solutions engineering, consulting, or systems integration-preferably in healthcare IT or cybersecurity.
- Solid communication skills and proven experience delivering technical demos, PoCs, and supporting multiple sales teams.
- Skilled in scoping and estimating professional services, with a preference for candidates experienced in healthcare sales.
- Microsoft Windows and MacOS operating systems
- Directory services and protocols such as Active Directory, Azure/Entra ID, SAML and OIDC
- Application/software virtualization technologies such as Microsoft Terminal Services, VMware Workstation, Omnissa (VMware), Horizon View, Citrix and Azure Virtual Desktops
- Identity management, multi-factor authentication (MFA) and single sign-on (SSO) technologies
- Enterprise-level cloud and SaaS-based software security technologies
- Experience with Imprivata EAM (OneSign) a plus
- Data Analytics and Auditing
- SQL database queries
- Basic Linux commands
- Able to work autonomously or collaboratively, engage via virtual platforms and ideally located within an hour of a major airport.
This position offers a salary range of $142,000.00 to $170,000.00 (inclusive of variable compensation such as bonuses and incentives). In addition, more information about Imprivata's benefit offerings can be found here . This salary range represents the high and low end of Imprivata's salary range for this position. Actual salaries will vary and may be above or below the range based on various factors, such as a candidate's location, skills, experience, and qualifications.
At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you!
Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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What the Team is Saying
What We Do
For more than two decades, Imprivata has been redefining how life- and mission-critical industries secure and manage digital identities. We empower healthcare and enterprise organizations to enable fast, compliant, and secure access to technology—allowing clinicians and staff to stay focused on what matters most: patient care and operational excellence.
Our digital identity platform is purpose-built for complex environments where every second counts and security can never take a back seat. From authentication and access management to device, application, and identity governance, Imprivata provides a unified approach that balances usability with protection.
Trusted by the world’s leading healthcare systems and enterprises in over 45 countries, we deliver solutions that improve efficiency, safeguard data, and drive digital transformation.
At Imprivata, our commitment goes beyond technology—we partner closely with our customers to ensure their success, every step of the way.
Why Work With Us
At Imprivata, every voice matters. We’re a global team driven by innovation, compassion, and collaboration. Together, we live our values—Raise the Bar, Own the Outcome, Stay Nimble, and Win Together—while making a real impact on healthcare, technology, and the communities we serve.
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Imprivata Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Imprivata offers a flexible hybrid work model with three in-office days and two remote. Collaboration is key, and schedules are coordinated with managers to balance flexibility and connection.
