Solutions Engineer

Posted Yesterday
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Nairobi, KEN
In-Office
Mid level
Cloud • Information Technology • Internet of Things • Professional Services • Software
The Role
Partners with account managers and customers to drive strategic Cisco technology sales. Leads technical engagements, develops customer-focused solutions, expands Cisco’s presence, supports large sales quotas, and translates technology strategies into compelling value propositions. Requires broad Cisco architecture knowledge, software sales and architectural experience, data-driven decision-making, multilingual stakeholder collaboration, and strong problem-solving and communication skills.
Summary Generated by Built In

What You'll Do
You will partner with your account managers to help drive strategic deals in the midsize and above market for Cisco. These segments have a balance of a large customers, across commercial, service provider and public sector and is a dynamic and extremely fast-paced environment. You will often encounter challenges for which the rulebook doesn’t yet exist and your solutions will push the boundaries what the customers had thought possible. You will acts as a customer-focused technical sales professional who provides technical information and guidance in a dedicated manner. Directly accountable for specific business opportunities across the Cisco portfolio and across all architectures in a technology stack.
You will be responsible for leading your customers towards a strategic engagement and find new ways to expand Cisco’s foothold while fighting off the competition.
The expectation is that you will use Cisco technology to balance in-person (when again possible) and virtual meetings with stakeholders, customers and partners.
Who You'll Work With
You will be part of one of Cisco’s fastest growing sales teams. We serve our customer life-cycle through a series of selling motions to drive higher value and an optimal experience from Cisco solutions.
The Systems Engineering team within the Global Virtual Sales and Engineering (GVSE) organization is a dynamic and multicultural team that consistently delivers profitable growth. Within this trusted team you can share best practices, your ideas, feel supported by your colleagues, challenge the status quo and have the flexibility to drive projects you are passionate about.
We connect Cisco customers with solutions that can transform their businesses and change the world for the better. We will provide you with a platform for success including: coaching, training and on-the-job learning that will strongly support you in your career advancement. You will discover an innovative, flexible and award-winning working environment using the latest Cisco technologies to enable and empower you to perform to the very best of your abilities. Our teams can adapt quickly to respond to market changes and are highly encouraged to give back to our local communities.
Who You Are
Are you a people-focused technical sales professional with a broad knowledge of Cisco and/or relevant industry products, solutions, technologies and related programs?
Do you love creating your own technical solutions to the most pressing customer challenges?
If you are a guru in translating technology vision, strategy and goals into a compelling value proposition, if you are at as your best when you show customers how to transform their business by digital means, then we want you!
Our minimum requirements for this role:
* Previous technical sales experience as pre-sales systems engineer or solutions engineer of at least 3 years experience
* Have proven experience in carrying and achieving large sales quotas.
* Some form of industry-relevant certifications are preferred and strongly encouraged
* Be able to demonstrate a software sales background and software architectural knowledge.
* Be a self-starter. Have strong problem-solving skills and ability to assess a problem and figure out an effective course of action with minimal guidance.
* Demonstrated experience in data-driven decision making and technical sales strategy creation

- Willing to interact daily with multinational stakeholders in either language. Fluency in an additional widely spoken language in EMEAR is always a plus.
* Have general knowledge across multiple Cisco architectures while maintaining CCNP on one of Cisco’s major solutions in the midsize space (EN, Cloud/DC, Collab, Security)
* A degree in physical sciences, engineering or mathematics.
* You will need high emotional intelligence and a strong focus on soft-skills development.
* Can navigate between organizational levels, breaking silos binding people to work together.

Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you. 

Skills Required

  • At least 3 years of technical sales experience as a pre-sales systems engineer or solutions engineer
  • Proven experience carrying and achieving large sales quotas
  • Software sales background and software architectural knowledge
  • Self-starter with strong problem-solving skills and ability to work with minimal guidance
  • Experience with data-driven decision-making and technical sales strategy creation
  • Ability to interact daily with multinational stakeholders in either language
  • General knowledge across multiple Cisco architectures
  • Current CCNP certification on a major Cisco midsize-market solution, such as enterprise networking, cloud/data center, collaboration, or security
  • Degree in physical sciences, engineering, or mathematics
  • High emotional intelligence and focus on soft-skills development
  • Ability to collaborate across organizational levels and break down silos
  • Industry-relevant certifications
  • Fluency in an additional widely spoken EMEAR language

Cisco Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cisco and has not been reviewed or approved by Cisco.

  • Healthcare Strength — Health coverage is described as broad, with medical options including PPOs, high-deductible plans, and regional HMOs. Feedback suggests robust wellness and mental-health resources, with some locations offering on-site support and second medical opinions.
  • Leave & Time Off Breadth — Time off is highlighted through paid holidays, paid time off, and additional recharge days such as “Days for Me,” with generous volunteer time also mentioned. Feedback suggests these programs help support rest, volunteering, and critical life events.
  • Parental & Family Support — Parental and family support appears extensive, including paid child-bonding leave, family medical leave, and caregiving resources. Observations also point to family-planning assistance and adoption or surrogacy support in some regions.

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The Company
HQ: San Jose, CA
77,500 Employees
Year Founded: 1984

What We Do

Cisco (NASDAQ: CSCO) enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time. Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies. Today, with more than 71,000 employees worldwide, this tradition of innovation continues with industry-leading products and solutions in the company's core development areas of routing and switching, as well as in advanced technologies such as home networking, IP telephony, optical networking, security, storage area networking, and wireless technology. In addition to its products, Cisco provides a broad range of service offerings, including technical support and advanced services. Cisco sells its products and services, both directly through its own sales force as well as through its channel partners, to large enterprises, commercial businesses, service providers, and consumers.

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