Solutions Engineer

Posted 5 Days Ago
Be an Early Applicant
Singapore, SGP
In-Office
Senior level
Artificial Intelligence • Cloud • Software • Big Data Analytics
Shape the Global Future of Enterprise AI Come build the future of enterprise AI with a global team that puts its people
The Role
Own the technical sales process from discovery through post-sales, designing and demonstrating data platform solutions, supporting customer use cases, presenting product vision, and partnering with account teams. The role requires customer-facing technical expertise across cloud platforms, big data, data engineering, machine learning, Kubernetes, Linux, and open-source technologies, along with public speaking and solution architecture skills.
Summary Generated by Built In

Business Area:

Sales Engineering

Seniority Level:

Mid-Senior level

Job Description: 

At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry.  Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises.

Cloudera's Solutions Engineers are the technical leaders in the sales account team. We are responsible for securing the technical win in each sales opportunity and for building an ongoing relationship with our customers to ensure their success with Cloudera technologies. You will use your strong technical skills and business acumen to understand customers’ challenges, design solutions and demonstrate how Cloudera technology can change their business. If you have a passion for technology and data, come join us!


As a Solutions Engineer, you will:

  • Own the technical sales process from introductory meetings (net new sales) through post-sales (customer satisfaction, upselling, and subscription renewals)
  • Supporting the technical needs of customers including discovering new use cases for Cloudera’s technology
  • Designing solutions for your customers’ needs using Cloudera technologies, based on reference architectures and common patterns
  • Demonstrating Cloudera products in a way that inspires your customers to say “yes” to Cloudera
  • Partnering with your Account Managers to show your customers the true value of a Cloudera solution and drive successful sales
  • Presenting product roadmap and vision to inspire your customers to think bigger
  • Interfacing with other Cloudera teams to ensure your customers hear one Cloudera voice 
  • Advocating for your customers’ needs to Product Management and Engineering
  • Participating in external publicity and evangelism (conferences, meetups, webinars, blogs)
  • Achievements are aligned to a team goal with annual sales targets, as well as to your participation in knowledge exchange with peers and the wider community.

We’re excited about you if you have:

  • A passion for using technology to make a difference to people and organisations. We'll supply some amazing tools to help you with this, and you'll provide the connection to use cases, which make it real for your customers
  • A minimum of 5 years experience in a customer-facing role, ideally in a technical sales context
  • A University degree in Computer Science, Engineering or a related field
  • Experiencing the entire lifecycle from gathering and understanding business requirements to design to technology evaluation to pilot program to implementation to production maintenance and support
  • Confidence working with customers and public speaking on Cloudera’s vision, proposed architectures and business outcomes to all levels
  • Ability to be technically hands-on and have a problem solving personality
  • Excellent written and verbal communication skills
  • Experience with the following technologies:
      • Big Data, Data Warehousing or Relational Databases - Knowledge of the Cloudera Data Platform and the Hadoop ecosystem is a plus.
      • One or more of the three major cloud service providers (AWS, Azure or GCP) - certification is a plus
      • Practical experience with the full data lifecycle from data ingestion to data engineering, data warehouse, operational data store, data science and machine learning
      • Knowledge around Operations, Infosec and Data Governance within the enterprise adopting hybrid cloud approach 
      • Unix/Linux expertise including solid OS and networking fundamentals
      • Foundational experience with Java / OO programming, Python or other scripting languages
      • Experience with Spark, Kafka, Flink, Hive, Impala and other open source projects
      • Experience with Kubernetes
      • Foundational experience with DevOps or MLOps

What you can expect from us:

  • Generous PTO Policy 

  • Support work life balance with Unplugged Days

  • Flexible WFH Policy 

  • Mental & Physical Wellness programs 

  • Phone and Internet Reimbursement program 

  • Access to Continued Career Development 

  • Comprehensive Benefits and Competitive Packages 

  • Paid Volunteer Time

  • Employee Resource Groups

EEO/VEVRAA

#LI-ZY1

Skills Required

  • Minimum 5 years of experience in a customer-facing role, ideally in technical sales
  • University degree in Computer Science, Engineering, or a related field
  • Experience gathering business requirements, designing solutions, evaluating technology, conducting pilots, and supporting production implementations
  • Confidence presenting architectures, business outcomes, and product vision to customers and public audiences
  • Strong written and verbal communication skills
  • Experience with big data, data warehousing, or relational databases
  • Experience with at least one major cloud provider: AWS, Azure, or GCP
  • Practical experience across the data lifecycle, including ingestion, data engineering, data warehousing, operational data stores, data science, and machine learning
  • Knowledge of enterprise operations, information security, and data governance in hybrid cloud environments
  • Unix/Linux expertise with operating system and networking fundamentals
  • Foundational experience with Java, object-oriented programming, Python, or other scripting languages
  • Experience with Spark, Kafka, Flink, Hive, Impala, and other open-source projects
  • Experience with Kubernetes
  • Foundational experience with DevOps or MLOps
  • Knowledge of the Cloudera Data Platform and Hadoop ecosystem
  • Cloud provider certification

Cloudera Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cloudera and has not been reviewed or approved by Cloudera.

  • Fair & Transparent Compensation — Pay practices are presented as equity-audited with a recognized Fair Pay Workplace certification and ongoing internal reviews. Compensation is often characterized as competitive for similar-sized peers, with visible market-aligned ranges for key roles.
  • Healthcare Strength — Benefit descriptions emphasize comprehensive medical, dental, and vision coverage, alongside life and disability insurance, an EAP, wellness programming, and U.S. gym reimbursement. Health coverage is described as strong in practice.
  • Leave & Time Off Breadth — Policies include generous PTO and holidays plus recurring companywide Unplugged Days that create extended weekends. Parental and medical leave are also highlighted as part of the core package.

Cloudera Insights

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The Company
HQ: Santa Clara, CA
3,092 Employees
Year Founded: 2008

What We Do

At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises.

Why Work With Us

Impact at Scale: The infrastructure we build solves massive problems for top global banks, telecommunications giants, and healthcare providers. Cutting-Edge Tech: Work directly at the intersection of Open Source, Machine Learning, and Generative AI. Unmatched Flexibility: Enjoy a remote-friendly, hybrid culture that respects your time—including

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