Solutions Engineer

Meet the Team 

You will be in Customer Global Enterprise Model (CGEM) team, part of the Global Enterprise Segment (GES), where we lead Cisco's top 57 strategic accounts headquartered in the US and have global business presence. Our responsibility to Cisco’s business is great, and our responsibility to each other and our culture is greater. We have an unrelenting focus on our customers' success, we are Cisco's growth engine and shape the company’s future. Our values Customer-Driven Always, Show Up to Win Every Day, and Harness the Power of Cisco is how we get the job done, and our Win As One mentality embodies the spirit of the journey and how we will show up with each other, partners, and customers. 

Your Impact 

We are looking for a Solutions Engineer (SE) with Enterprise Networking, Data Center, Collaboration, Security, Automation, and Cloud background. The SE role is a customer focused technical sales professional who ensures that technical information and guidance is provided to the customer, delivering meaningful outcomes based on Cisco’s product and services portfolio.  You will partner with your Account Managers in a pre-sales technical function, showcasing Cisco solutions, providing customer presentations, performing technical demonstrations, creating BoM’s, running proof of concept activities and engaging with you customers at a senior engineering level.  SEs partner, consult, influence and design solutions to allow the customer to meet their desired outcomes.  In addition to technology aptitude and the ability to learn quickly and stay current; the ideal candidate's interpersonal, presentation and troubleshooting skills should evoke passion and confidence.

In addition to the above, the SE will perform the following functions:

·      Technology solution consultant to the customer and the Cisco account team.

·      Leverage an array of Cisco technology, services, and support specialists.

·      Collaborate closely with Account Manager on account planning activities.

·      Educate the customer on Cisco differentiation, creating demand.

·      Set brand preference to Cisco.

·      Align Cisco’s product and services capabilities to customers business drivers.

·      You are self-driven and have a long history in the Networking field.

·      You will also have a strong background in large enterprises and/or large service provider IT accounts and understand how to engage new lines of business to drive understanding and preference to Cisco's Future-proofed Workplaces, AI-Ready Data Centres and Digital Resilience solutions.

·      As a Solutions Engineer, you'll be responsible for driving customer activities and discussions that lead to preference of Cisco's Future-proofed Workplaces, AI-Ready Data Centres and Digital Resilience solutions.

·      The focus of this position is to uncover business benefits for a customer by consulting on Cisco solutions and applications to solve business problems, working with cross-functional teams to design and present appropriate technical solution, and building joint plan of record for multiple engineering systems using Cisco products.

·      You'll plan sales strategy, develop proposals, deliver customer presentations and demonstrations to close business and generate revenue.

Minimum Qualifications: 

·      Minimum 7 years of experience in the pre-sales engineering industry with a focus on Cisco's Enterprise Routing & Switching, Data Centre, Security and Collaboration solutions.

·      Cisco product experience or relevant experience in key competitor offerings in technology area of emphasis required.

·      In-depth knowledge of large IT environments and applications.

·      Strong business acumen and customer presence.

Preferred Qualifications: 

·      Cisco Certifications such as CCNA, CCNP or similar vendor certifications highly valued.

·      Typically requires BS/BA (EE/CS) or equivalent.

·      Customer intimacy skills

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you.